Getting these short lasting lag spikes(5 secs or so) every 3-5 min which have also disconnected me some times. I have updated drivers and done virus check. Neither helped anything.
Anyhow i did a WinMTR test and i hope you can help me out ![:slight_smile:](https://d1kzxbyyijk9k6.cloudfront.net/en/overwatch/images/emoji/twitter/slight_smile.png?v=6" ":slight_smile:")
Going to try paste it in next reply…
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 1266 1266 1 6 65 6
100.123.216.1 - 0 1266 1266 11 20 119 19
10.242.131.86 - 0 1266 1266 9 16 99 14
lo0.br1-fb.ip.fullrate.dk - 0 1266 1266 9 18 116 13
100.65.3.8 - 0 1266 1266 10 17 106 13
No response from host - 100 254 0 0 0 0 0
100.65.3.8 - 0 1266 1266 9 18 120 16
xe-7-2-0-0.khk7nqp7.dk.ip.tdc.net - 0 1266 1266 9 18 105 11
blizzard-1.equinix-am1.nl-ix.net - 1 1262 1261 22 30 223 30
ae1-br02-eqam1.blizzardonline.net - 0 1266 1266 23 36 204 34
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
No response from host - 100 254 0 0 0 0 0
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Hello Balloonatic,
Could you maybe run another WinMTR to see if there’s any pattern? Would be super helpful if you could also run a traceroute and pathping, since sometimes they show extra information.
Got feedback about the support I’m providing? Leave your comments here!
Hi Delmoryth
Managed to get the requested intel on the problem at the cost of many training bots life.
Second WinMTR:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.0.1 - 0 | 1106 | 1106 | 1 | 6 | 82 | 7 |
| 100.123.216.1 - 0 | 1103 | 1103 | 13 | 33 | 1752 | 22 |
| 10.242.131.86 - 0 | 1103 | 1103 | 9 | 29 | 1784 | 16 |
| lo0.br1-fb.ip.fullrate.dk - 0 | 1103 | 1103 | 9 | 31 | 1777 | 18 |
| 100.65.3.8 - 0 | 1103 | 1103 | 9 | 31 | 1770 | 12 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| 100.65.3.8 - 0 | 1103 | 1103 | 10 | 31 | 1751 | 16 |
| xe-8-2-0-0.khk7nqp7.dk.ip.tdc. net - 0 | 1103 | 1103 | 10 | 30 | 1766 | 18 |
| blizzard-1.equinix-am1.nl-ix. net - 0 | 1103 | 1103 | 23 | 44 | 1760 | 30 |
| ae1-br02-eqam1.blizzardonline. net - 0 | 1103 | 1103 | 24 | 51 | 1666 | 39 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 222 | 0 | 0 | 0 | 0 | 0 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Traceroute:
Tracing route to 5.42.168.19 over a maximum of 30 hops
1 7 ms 7 ms 7 ms 192.168.0.1
2 30 ms 19 ms 19 ms 100.123.216.1
3 16 ms 16 ms 16 ms 10.242.131.86
4 390 ms 56 ms 21 ms lo0.br1-fb.ip.fullrate.dk [90.185.1.167]
5 107 ms 18 ms 21 ms 100.65.3.8
6 * * * Request timed out.
7 17 ms 15 ms 14 ms 100.65.3.8
8 30 ms 17 ms 18 ms xe-8-2-0-0.khk7nqp7.dk.ip.tdc. net [195.215.245.121]
9 40 ms 29 ms 29 ms blizzard-1.equinix-am1.nl-ix. net [193.239.117.120]
10 36 ms 30 ms 38 ms ae1-br02-eqam1.blizzardonline. net [137.221.78.35]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Pathping:
Tracing route to 5.42.168.19 over a maximum of 30 hops
0 DESKTOP-1L0FR2J [192.168.0.21]
1 192.168.0.1
2 100.123.216.1
3 10.242.131.86
4 lo0.br1-fb.ip.fullrate.dk [90.185.1.167]
5 100.65.3.8
6 * * *
Computing statistics for 125 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-1L0FR2J [192.168.0.21]
0/ 100 = 0% |
1 6ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 98ms 0/ 100 = 0% 0/ 100 = 0% 100.123.216.1
0/ 100 = 0% |
3 — 100/ 100 =100% 100/ 100 =100% 10.242.131.86
0/ 100 = 0% |
4 81ms 0/ 100 = 0% 0/ 100 = 0% lo0.br1-fb.ip.fullrate.dk [90.185.1.167]
0/ 100 = 0% |
5 85ms 0/ 100 = 0% 0/ 100 = 0% 100.65.3.8
Trace complete.
Guess i forgot to mention that im running thru wifi and i have tried to reset router to factory default.
Had to put a few spaces in the links so it would let me post. Dont hope it messed it up
The latency is too high in this first jump, which could indicate an issue with the connection going out of your computer (such as a security program blocking the connection somehow, etc), or an issue with your router. 7ms might not seem much, but keep in mind this is the first step your connection takes towards our servers. The usual values here are 1ms or even <1ms.
Also, in this jump the latency really spikes up and it seems to be unstable (the values vary from 21ms to 390ms).
There are some things you can try to improve latency on that first jump, but seeing that the traceroute is showing problems further down the connection, I’d advise contacting your internet provider as well so they can make sure everything is working as it should.
Make sure both your operative system and drivers are up to date:
battle.net/support/article/31024
Close background applications to make sure there’s no other program interfering with the game:
battle.net/support/article/23848
Disable or temporarily uninstall your security software:
battle.net/support/article/23672
Got feedback about the support I’m providing? Leave your comments here!