Gilded Hunter skin bug?

So at the start of the current season I tried to buy Sombra’s Gilded Hunter skin for 3000 credits. then an error occured and my credits are gone without granting me the skin. Now also when I want to buy the skin the cost is 1900 gold credits. This seems unintentional right?

I made a support ticket and was told to make a post on the forum for this to get looked into.