Hi
So in the last couple of days I’ve been getting massive lagg spikes then a full dc from ranked games. My internet on my pc only, then goes down for a bit. I have played a lot of quick play and CS:GO and the problem hasnt been happening then.
I’ve done the usual things such as cmd stuff and updating drivers and it has still happened.
Its a weird one as I risk getting banned from competitive by checking if its fixed?
Cheers, hope you can help
Hello Eckx,
Let’s start by following some troubleshooting so we can discard the most common causes of this kind of issue. Please, check this article and make sure you follow all the instructions, including the advanced steps:
battle.net/support/article/99037
If the issue persists, we will need to check some data:
- Details of issue:
- Date/time it started:
- City/Country:
- Internet Provider:
-
Traceroute (right after a disconnection or whenever you’re experiencing the issue)
-
Pathping (right after a disconnection or whenever you’re experiencing the issue)
-
WinMTR (right after a disconnection or whenever you’re experiencing the issue)
Got feedback about the support I’m providing? Leave your comments here!