Hello,
I’m experiencing high latency on EU servers for 2 weeks. I usually play 60-70 ping around however my ping is around 130 ms for 2 weeks.
It seems my network traffic is getting routed though US.
Require assistance,
BR,
PS: Trace root IP has taken from Overwatch network graph tool
Tracing route to 15.185.243.87 over a maximum of 30 hops
1 1 ms <1 ms <1 ms 192.168.1.1
2 3 ms 5 ms * 92.45.216.1
3 7 ms 4 ms * 10.36.3.194
4 6 ms 5 ms * 10.40.168.240
5 4 ms 3 ms * 10.40.168.61
6 * * * Request timed out.
7 * * 45 ms 4.69.161.122
8 156 ms 154 ms 153 ms 99.83.70.16 <<< from this point
9 163 ms 162 ms 161 ms 150.222.118.59
10 * * * Request timed out.
11 * 146 ms 138 ms 150.222.118.97
12 141 ms * 140 ms 150.222.118.42
13 * 127 ms 128 ms 54.239.41.71
14 123 ms * 123 ms 150.222.248.20
15 * 134 ms 128 ms 150.222.250.94
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 122 ms 122 ms 127 ms 54.239.47.20
21 * * * Request timed out.
22 129 ms 128 ms 127 ms 52.93.225.126
23 128 ms 127 ms 128 ms 52.93.225.143
24 129 ms 128 ms 129 ms 52.93.224.160
25 132 ms 125 ms 126 ms 52.93.224.151
26 124 ms 125 ms 124 ms 52.93.227.50
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
1 Like
Heya Xana,
Sorry to hear you’ve been seeing some latency recently. You are spot on with your analysis and it does appear that your ISP is routing you through to the US which is causing this increase that you are seeing. This would be something on your ISP’s side to resolve and you would be looking to reach out to them to inform them of the issue.
Thank you for your reply Mosinathus,
I think i’m getting forwarded to ASIA region no matter which region i choose.
Because i asked players in chat that said this is ASIA region.
I keep get connected to servers in Bahrain which IP address starts with 15.184.XXX.XXX
I also opened ticket to my ISP however i don’t think its related with them.
I think Blizzard should investigate this.
BR,
–
Edit
Hello,
I dont know what changed but everything get backed to normal today.
I did nothing however I’m getting routed to NL servers.
I slept and woke up.
nothing else.
Thank you
Glad to hear things worked out for you! We didn’t change anything either (and couldn’t have either, as we have literally zero influence on your routing), so it seems your ISP did find out what was going wrong on their end.
This is a joke right? An ISP is not going to reroute data from overwatch to asia or what ever. You are not that important haha. God support is bad.
1 Like
just to clarify middle east is considered part of europe region servers according to blizzard and not asia.
you really dont know how routing works . isp can change things on their end if a problem occurs.
The game client doesn’t just connect to a server in the EU/US/Asia regions by its own will, it’s your (Blizzard’s) “game manager” server that is telling the game client to connect to a certain server.
In this case above it seems that the game client of this player was “told” to connect to an Asia region server, and that server’s IP address was 15.185.243.87.
I am also experiencing this issue. Getting 130 MS ping every match in EU region.
Blockquote
2 3 ms 2 ms 2 ms [84.91.242.1]
3 3 ms 3 ms 2 ms 10.170.193.5
4 7 ms 7 ms 7 ms 10.170.128.14
5 8 ms 8 ms 7 ms 10.170.128.6
6 13 ms 12 ms 14 ms [184.104.204.165]
7 * * * Request timed out.
** 8 81 ms * * [184.104.193.194]**
9 41 ms 41 ms 41 ms [184.104.198.2]
10 40 ms 40 ms 40 ms [184.104.197.126]
11 * * * Request timed out.
12 * * * Request timed out.
13 * 63 ms 63 ms [184.104.192.106]
14 112 ms 112 ms 113 ms [185.0.12.180]
15 122 ms 122 ms 139 ms 137.221.80.26
16 79 ms 79 ms 79 ms [137.221.65.26]
17 120 ms 120 ms 120 ms [137.221.77.55]
18 122 ms 121 ms 121 ms 185.60.114.159