High latency (UK)

Anyone else in the UK having really high latency, dispite having no issues in other games at all

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Also in the UK, can confirm i’m getting ping of 190 ms, it’s literally lower playing on the “Americas” servers right now

1 Like

If this is still happening it might help if you could get a WinMTR and post it on a site such as pastebin and then post the link here so we can try to help diagnose this for you - it will also help to see if this is all happening from the same location.

Hey

I’m near Manchester UK and i get a ping of 40-50 but i always get the yellow hollow circle with the lightning bolt through it and spots of yellow packet loss. I have been getting this for well over a year and been in contract twice with the support team and once they were able to fix it for a week or so then it went back to being terrible.

When i play mcree for example i will fire my revolver then it will lag and fire again but its not firing another round its repeating the last fire action. Super weird.

This game ran perfectly when it was released network wise, i just think the West EU servers have lost a lot of support.

Its a bit like with when Battlefield 1 came out it had tons of UK servers then after a year or so they all just droped off the radar and left only the French and German servers.

I would not be surprised if on Overwatch i’m getting connected to French servers rather than Manchester or London servers.

Pretty sad really as the game runs perfectly, networks trash thou.

It seemed to sort itself out after around an hour if I recall correctly. I haven’t had any issues since and have been playing each day since.

Yo I’m from the UK too, was playing just find then suddenley 190ms.
Checked and was pinging normal to everything else.

Tracert to ip on page linked above:

185.60.114.159 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  DSL-AC88U-ED20 [192.168.1.1]
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4    20 ms    20 ms    20 ms  81.139.58.176
  5    21 ms    21 ms    21 ms  host213-121-192-96.ukcore.bt.net [213.121.192.96]
  6    20 ms    20 ms    20 ms  peer2-et-3-0-5.slough.ukcore.bt.net [109.159.252.130]
  7    22 ms    82 ms    22 ms  195.66.226.234
  8   173 ms   173 ms   173 ms  ae1-br01-eqld5.as57976.net [137.221.79.33]
  9   181 ms   173 ms   173 ms  xe-0-0-0-1-br01-eqny8.as57976.net [137.221.65.24]
 10   173 ms   172 ms   172 ms  et-0-0-29-br02-eqny8.as57976.net [137.221.65.103]
 11   174 ms   174 ms   174 ms  et-0-0-3-br01-eqdc2.as57976.net [137.221.65.14]
 12   174 ms   173 ms   173 ms  137.221.65.148
 13   102 ms   101 ms   102 ms  xe-0-0-0-0-br01-eqpa4.as57976.net [137.221.65.17]
 14   173 ms   172 ms   172 ms  be1-pe1-eqpa4.as57976.net [137.221.77.67]
 15   173 ms   173 ms   173 ms  185.60.114.159

All fine untill hop 8 ( 137.221.79.33 ) and a whois shows this is in france + owned by blizzard.

edit: missed the 80 ms to hop 7, that is the london exchange so could be a problem on the way out of the uk.

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Same thing happens in Romania.

pastebin(dot)com/bMnKfdFf

1 Like

Same issue for me in the UK too, getting a big jump on 137.221.79.33

Tracing route to 185.60.114.159 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.0.1 
  2     *        *        *     Request timed out.
  3     9 ms    13 ms    15 ms  nott-core-2a-xe-822-0.network.virginmedia.net [62.255.214.225] 
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    20 ms    20 ms    26 ms  86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86] 
  7     *        *        *     Request timed out.
  8    29 ms    22 ms    27 ms  uk-lon03a-ri1-ae-2-0.aorta.net [84.116.135.46] 
  9    20 ms    21 ms    20 ms  213.46.175.254 
 10   112 ms   100 ms    99 ms  ae1-br01-eqld5.as57976.net [137.221.79.33] 
 11   101 ms    98 ms    99 ms  xe-0-0-0-1-br01-eqny8.as57976.net [137.221.65.24] 
 12   100 ms    99 ms    99 ms  et-0-0-29-br02-eqny8.as57976.net [137.221.65.103] 
 13     *      100 ms   100 ms  et-0-0-3-br01-eqdc2.as57976.net [137.221.65.14] 
 14   105 ms   115 ms   154 ms  137.221.65.148 
 15    99 ms    99 ms    98 ms  xe-0-0-0-0-br01-eqpa4.as57976.net [137.221.65.17] 
 16    99 ms   106 ms   102 ms  be1-pe2-eqpa4.as57976.net [137.221.77.69] 
 17    99 ms    98 ms   100 ms  185.60.114.159 

Trace complete.

Yeah, same in London - 170ms in-game latency.

1 Like

Yeah same issue, nothing’s changed setup wise but gone from usually 50-60ms to 200ish

Edit: Just to say UK too

2 Likes

I’m also having this issue in the UK. I normally get around 50 ms but today it’s at 200 which is incredibly weird as it was completely fine yesterday. It also seems specific to Overwatch as other games are playing fine.

Interestingly when i connect to NA servers I get a better latency of around 170ms, which just shows something weird is happening.

Also weird, I had this issue 2 weeks ago on Saturday as well, not sure if there is any relevance to it being a weekend, but If there is any response to how to fix this, would appreciate.

Did you do anything specifically?

From the UK and this has just started happening to me. 190ms on EU servers and around 130ms on NA servers. Does anyone have a fix?

1 Like

Hi there,

Thanks for your reports!

Can I please get anyone affected by this to provide the following:

  • Country and City
  • Internet Service Provider
  • Date/time of your connection issues
  • a WinMTR
  • a Pathping
  • Results from all 3 tests over at Looking-Glass

You can share links in your post as Preformatted text by highlighting your link and clicking the </> icon or writing the link between ``. To share files with us, you can use a page like Pastebin.com or share directly with us through OneDrive.

Thanks!

Hey, thanks for responding

Deatils are as follows:

  • UK Nottingham
  • VIrgin Media
  • Since around 9am this morning (8th Feb)
  • WinMTR - https://pastebin.com/q1qdzkha
  • Pathping - https://pastebin.com/bm75sb1e
  • Looking Glass - https://pastebin.com/LsAUPd2X

oh damn it just fixed so I guess no worries

  • UK, Blackpool
  • BT Internet
  • 21:00 08/03/2020
    https://pastebin.com/D9B0KX6g

Normally averaging around 30 ping, but tonight it’s sat at 190 constantly. I get a better ping on US servers. Restarted my router, contacted internet provider, everything seems fine this end.

2 Likes
  • Country and City - England - Milton Keynes
  • Internet Service Provider - Vodafone
  • Date/time of your connection issues - 19:30 (when first tried) to present (21:30)
  • a [WinMTR ]https://pastebin.com/w3maFnP0
  • Results from all 3 tests: https://pastebin.com/tZan4n8G

While running the other tests the IP 185.60.112.157 has begun to timeout irratically, so giving you that information may not help:

Pinging 185.60.112.157 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 185.60.112.157: bytes=32 time=167ms TTL=242
Reply from 185.60.112.157: bytes=32 time=168ms TTL=242
Request timed out.
Reply from 185.60.112.157: bytes=32 time=168ms TTL=242
Request timed out.

1 Like

Nice to know it isn’t just me from the UK now! I know this post was a bit old. :slight_smile:

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Aye, given that all my mates are having the same issue and I’m seeing this being reported on their twitter and here it’s probably an issue on their end. Hope it’s resolved soon. Playing on 150-200 ping is annoying

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