High Ping in Overwatch [UK] [03/06]

Hello,

I’ve started experiencing high ping (200-300) on Overwatch only. All other games and programs are unaffected. I restarted my router and computer multiple times to no avail.

Looking at previous topics, I noted that running WinMTR is often requested to I have done that. Results below:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          hyperhub.mynet -    0 | 1575 | 1575 |    1 |    3 |  117 |    1 |
|                         100.127.174.193 -    0 | 1574 | 1574 |    3 |    7 |  163 |    8 |
|                           172.16.31.140 -    0 | 1574 | 1574 |    2 |    5 |   71 |    5 |
|                           172.17.13.224 -    0 | 1574 | 1574 |    2 |    5 |   75 |    2 |
|                            172.17.10.96 -    0 | 1575 | 1575 |    2 |    5 |  102 |    7 |
|                             172.16.28.8 -    0 | 1574 | 1574 |    8 |   11 |  130 |   38 |
|              ae1-br01-eqld5.as57976.net -    1 | 1556 | 1555 |  174 |  200 | 3301 |  175 |
|       xe-0-0-0-1-br01-eqny8.as57976.net -    1 | 1564 | 1563 |  174 |  193 | 2641 |  182 |
|        et-0-0-29-br02-eqny8.as57976.net -    0 | 1574 | 1574 |  174 |  184 | 1061 |  207 |
|         et-0-0-3-br01-eqdc2.as57976.net -    0 | 1574 | 1574 |  174 |  183 |  469 |  176 |
|                   No response from host -  100 |  318 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  318 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-0-pe04-eqpa4.as57976.net -    1 | 1567 | 1565 |  174 |  180 |  344 |  179 |
|                           137.221.66.39 -    1 | 1571 | 1570 |  174 |  178 |  397 |  176 |
|                          185.60.114.159 -    0 | 1574 | 1574 |  174 |  178 |  290 |  182 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
3 Likes

same issue here:
ingame server winmtr to 5.42.189.119:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.254 - 0 63 63 1 3 82 3
172.16.11.250 - 0 63 63 4 6 70 6
No response from host - 100 13 0 0 0 0 0
31.55.185.176 - 0 63 63 4 7 70 6
core2-hu0-12-0-5.colindale .ukcore.bt.net - 0 63 63 4 7 86 7
peer8-et-4-0-4.telehouse .ukcore.bt.net - 0 63 63 4 10 79 79
99.82.178.74 - 0 63 63 5 10 71 7
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
52.94.34.155 - 0 63 63 6 9 72 8
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
No response from host - 100 13 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

and to 185.60.114.159:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.254 - 0 18 18 1 2 5 1
172.16.11.250 - 0 18 18 5 6 11 5
No response from host - 100 3 0 0 0 0 0
31.55.185.176 - 0 18 18 5 7 12 6
core1-hu0-16-0-8.colindale .ukcore.bt.net - 0 18 18 4 6 11 5
peer1-et0-1-1.interxion .ukcore.bt.net - 0 18 18 6 12 37 6
195.66.226.234 - 0 18 18 6 12 35 35
ae1-br01-eqld5 .as57976.net - 0 18 18 173 180 226 173
xe-0-0-0-1-br01-eqny8 .as57976.net - 0 18 18 172 175 189 173
et-0-0-29-br02-eqny8 .as57976.net - 0 18 18 173 178 219 174
et-0-0-3-br01-eqdc2 .as57976.net - 0 18 18 173 181 267 174
No response from host - 100 3 0 0 0 0 0
No response from host - 100 3 0 0 0 0 0
et-0-0-0-pe01-eqpa4 .as57976.net - 0 18 18 172 174 178 173
185.60.114.159 - 0 18 18 173 175 179 173
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I have been having exactly the same issue i’m from the uk and yesterday out of nowhere i went from 40 ping one game to 250 the next and its been 200+ ever since its only on overwatch and i seem to be in the middle eastern servers alot now also
Here is my WinMTR from ip 5.42.191.1

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                      vodafone.broadband -   24 |   52 |   40 |    0 |    1 |    6 |    0 |
|                             84.65.128.1 -   24 |   52 |   40 |   13 |   14 |   19 |   14 |
|                          63.130.105.130 -   24 |   52 |   40 |   20 |   21 |   25 |   21 |
|             lonap-ix.blizzardonline.net -   24 |   52 |   40 |   21 |   28 |   91 |   91 |
|              ae1-br01-eqld5.as57976.net -   24 |   52 |   40 |  187 |  195 |  269 |  188 |
|       xe-0-0-0-1-br01-eqny8.as57976.net -   24 |   52 |   40 |  187 |  194 |  261 |  187 |
|        et-0-0-29-br02-eqny8.as57976.net -   24 |   52 |   40 |  188 |  192 |  241 |  188 |
|         et-0-0-3-br01-eqdc2.as57976.net -   24 |   52 |   40 |  187 |  189 |  202 |  188 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-0-pe03-eqpa4.as57976.net -   10 |   72 |   65 |  187 |  190 |  246 |  188 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   20 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider ~~~~

yeah for some reason im connected to ord1 which is in chicago even though im in england

1 Like

i have no idea how to read any of it so idk what mine says haha although i just did a speedtest to check my internet wasn’t being the issue and still at full speed with 14 ms ping so its defo something within ow

the way i found out was if u go into practise range and hit ctrl+shift+n it gives u a graph and in the very top left u can see the server ur connected to

ah mine is cdg1 whatever that means

CDG1 is in Paris. im on the same one with the same issue.

edit: i literally get lower ping on the NA servers. its 100% on blizz’s end

2 Likes

yep same issue here. alot of my friends are experiencing the same especially from the uk, some around other countries its been 50/50 but its a constant 140 ping and i get less ping on american servers. been like this all day and ive reset my pc and wifi multiple times so you know.

i got mes1 when i tried the ctrl shift N, wheres that?

apparently mes1 is in bahrain

my guy i live in London. my friend got Amsterdam and he lives in London as well. so the uk servers has gone to s**t then?

there is non apparently. the only eu ones i can find are Amsterdam and Paris.
and the ME ones if you count that, im honestly not sure if that is europe or not

how long do u recon it will take them to notice

I think ME counts a sub-region of EU since sometimes I get kicked onto them when queuing on EU

Have the same problem 150 ping when it is normally ~30, NA servers are only 120, also from the uk, looking glass results look like this:

Same exact issue here. Playing from Romania. Usual ping is max 50. Today I have a constant 140. Tested with my work VPN (connected to Germany) and ping is max 60 in-game. In-game it shows as being connected to: CDG1.

I also have 2 friends with the same exact problem (they also have different ISP) that started today only.

Called ISP and they said there is no issue on my end and I can confirm that other games have good ping.

If anyone from the tech support team sees this, I will be happy to run any test you want to help :slight_smile:

how do u ping a tech member so they can see that im not having fun playing 190 ping hanzo here

It is 100% Blizzards end

I am getting 180-200 on CGD and AMS

Must be some maintenance happening.

Hi everyone,

Thanks for the reports! We’re investigating this now.

If more people want to add detailed reports, this would be the info we’re interested in:

  • Country and City
  • Internet Service Provider
  • Date/time of your connection issues
  • a WinMTR
  • a Pathping

Please note that all diagnostics need to be run while the problem is present in-game, in case it’s only happening during certain times or comes and goes.

You can share links in your post as Preformatted text by highlighting your link and clicking the </> icon or writing the link between ``. To share files with us, you can use a page like Pastebin.com or share directly with us through OneDrive.

Thanks to those providing diagnostics already and for your patience while we look into this further!

1 Like