I cannot join comp games sometimes

Technical Support
1

Every now and then I’ll get a message saying “failed to connect to server” message after I join a competitive match, followed by a 10 minute suspension and -50 sr. Is there anyway I can prevent this?

2

Hello NightCapt,

Try the following steps to sort:

  1. Delete the Overwatch Settings file under This PC -> Documents -> Overwatch ( *%userprofile%\Documents\Overwatch* )

  2. Repair Overwatch: In the Blizzard App click on Options -> Scan and Repair

You can also try to delete the cache folder located in the Overwatch installation folder -> _retail_ subfolder

3

Hi, I’m new to the forums, how do I see what I posted in the past and what people have replied, thank you in advance.