I keep crashing, but don't know why

For about a year or so, now, I keep having crashes when playing Overwatch, usually after about 1-3 games.

Here is the provided error code:

E972C618-C830-4F21-AD9E-93093476E43C

Please help me out, because I can’t properly play Overwatch anymore :frowning:

Heya,

Sorry to hear that you’ve been crashing. I had a look into the crash and it does appear that your AMD drivers are simply crashing. More specifically does look like it may be the AMD relive overlay acting up.

We’d suggest clean install your AMD drivers:

  • Click Accept and Custom Install
  • Click Install Radeon Software
  • Click Clean Install

note this will require a restart of your PC, please save any open documents or files

If the issue persists, please ensure relive is disabled in your task scheduler:

  • Open the Windows search bar
  • Type Task Scheduler
  • Find Start DVR
  • Right-click and choose disable

Hopefully, this helps. ^^