I was banned for using an automated mouse mover when at work, it’s called wiggler and all it does is move the mouse randomly so when watching youtube I don’t go offline.
I had this on when trying out the new mastery mode, and was subsequently banned. I didn’t not in any way violate the terms of service. I did not use this to my advantage, in fact, when using this previously and realising it was on, my aim was negatively affected.
I just didn’t realise I’d left it on.
However what disappoints me is the automated response I received on my appeal. I got a copy and paste message from support saying no change on decision and you cant ask for help anymore, isn’t this what the appeal service is meant for? silly mistakes the algorithm makes?
I get I was stupid and it’s partially my fault but the way I was stonewalled on an account that’s existed for years with no prior history of cheating or hacking is extremely disappointing.
I’ve come to the community to seek advice and maybe get some attention, if I was a streamer I’d be unbanned already, and looking at the videos that Flats and Jay3 post, where there is blatant hacking that goes unpunished then something stupid like this happens to me who just made a mistake, it feels unjust.
My main issue is the fact that the appeal wasn’t an appeal at all. It was a charade made to look like an appeal, with no actual review by anyone.
I’m saddened disheartened and I want my skins back 
Cheers, Bert
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Welcome to blizzard’s moderation system, which has:
Inconsistent Enforcement
Lack of Transparency
Incompetent Moderation
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There was no mistake here. A program was used that automated mouse movement, this is completely against the rules and it doesn’t matter what the actual use of the program was. If you have any kind of software running, that automates any kind of movement or actions, while playing overwatch, you get banned. This seems very consistent to me.
Of course I do feel bad if this is true reason of the ban.
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That is pretty much a fob off by Blizzard.
Wriggle is not a hacking item, it’s enables us to keep our work machines active lol. Blizzard clearly are losing their competency day by day.
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well you sort of realized what happens to most blatant cheaters: that
the ones you see are the more clever ones, ironically
however, this feels no different from something you could easily do with a razer/ghub macro. It’s usually the program itself being unsigned or something and using certain mouse_event keys on stuff like AHK. So unless you give more information on the sort of software the wiggler was it may be hard to tell from a cheap pixelbot or something
The fault was clearly on the user side and they acknowledged that. The cheat detection works automatically and sees the input from a Program instead of a human being, it acts on that. Of course, if it happened that way, it’s an unfortunate mistake by the user. I don’t think they have the manpower to review a hell lot of games just to see if this person actually used a useless wiggler instead of a Program that „wiggles“ to heads.
A random piece of software that hooked into their service which is violating the TOS that you accepted when installing the game and using their service.
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They could of easily of captured the replay + data from the match, and review the evidence. They could of placed his account under a temporary ban until ‘X’ given date the recent report/AI capture is reviewed.
Jiggle should look completely different to what “Hacks” would be performing.
Blizzard being mediocre again.
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Blizzard have millions of players sending tickets to them daily.
Sadly i think their support team is too small to properly check every instance.
Which is totally plausible and understandable for everyone living in the real world and not thinking they are the center of it. Also, there like thousands of people claiming false bans while they are actually correct. They simply do not have the resources to review all of them.
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Why install a program like that when you can just change the power settings? If you have access to install then you should have access to do this also.
Stops your Teams from showing as Away/screen going to log on screen.
The alternative is to book yourself into a solo meeting, join it, and then set your status to Available. A fair bit of my revenue is generated by just doing that - I just deliver what’s required in my own time/available time.
This is horrible and injustice. A company with tens of thousands of employees can afford to have some who can send a few emails to someone who has bought skins from them. Next time just put something heavy on the keyboard and watch YouTube on another device. When we make a new account you will not remember to turn off the mouse mover again
