Hello!
I tried to interact with Twitter CS but it went nowhere as this was eight week effort to find out.
Me, my friends and it seems many others (looking how competitive matches are going) are facing random disconnects meanwhile playing Overwatch. It seems this problem has existed for years?
I started investigating it and tried it with different ISP’s and combinations, so what happens in nutshell is that some ISP providers who provide “secure” elements to your line, and ISP’s who give you modems or routers with FW enabled will have sometimes IPS signature hit when playing Overwatch and it will block server.
It will allow you to join ingame chat, but not rejoin game to play heroes.
Talking with ISP’s it seems at least Suricata will give you that hit, other ISP didn’t tell me what they are using due security reasons but they told me that its not Suricata. Only told me that they had signature hit exactly the time I told I had disconnect.
I was talking with Vodaphone and Telia and both told me that they receive calls from customers from random disconnects and customers cannot join game back until it ends, and after further talking and investigation it seems to be about this.
I did some experimenting with Unifi UXG and UDMP with IPS enabled and yesterday I received this hit:
Threat Management Alert 1: Potential Corporate Privacy Violation. Signature ET P2P Edonkey Search Request (search by name). From: 172.18.6.127:65453, to: 5.42.170.87:26534, protocol: UDP
Behaviour was exactly same, I was kicked out of game, I can join chat but i cannot go back to game so I believe this is it?..
Is this something what you can ask Suricata and manufacturers update or globally whitelist? Or update game?
This happens extremely randomly, it might from hours, days to weeks people to face this disconnect from game. And when it happens people will likely face bans and endorsement level loss.
