Latency Spikes every couple of seconds. Game unplayable

Please help. This is a continuation of a previous post of mine, where I got no response.
I did everything mentioned in the connectivity problems section.

Every couple of seconds Latency jumps to 120-170.
It started around a month ago.
Huddersfield, West Yorkshire, Uk
Internet provider - Virgin Media

TRACEROUTE:
traceroute to 86.19.231.179 (86.19.231.179), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.355 ms 0.347 ms 0.346 ms
2 37.244.24.2 (37.244.24.2) 0.541 ms 0.629 ms 0.748 ms
3 Blizzard Blizzard 1.431 ms 1.488 ms 1.501 ms
4 137.221.66.46 (137.221.66.46) 0.793 ms 0.909 ms 0.929 ms
5 137.221.78.68 (137.221.78.68) 1.072 ms 1.105 ms 1.110 ms
6 137.221.78.32 (137.221.78.32) 0.801 ms 1.174 ms 1.147 ms
7 213.46.182.197 (213.46.182.197) 0.712 ms 0.769 ms 0.747 ms
8 * * *
9 nl-ams04a-ri3-ae9-0.aorta. net (84.116.130.242) 1.404 ms 1.428 ms 1.423 ms
10 * * *
11 * * *
12 hudd-core-2b-ae2-0.network.virginmedia. net (62.253.174.6) 13.513 ms 13.639 ms 13.592 ms
13 hudd-cmts-13-tenge512.network.virginmedia .net (62.252.96.182) 13.101 ms 13.106 ms 13.051 ms
14 cpc106048-hudd13-2-0-cust434.4-1.cable.virginm. net (86.19.231.179) 22.469 ms 22.303 ms 21.439 ms

14/11/2018 22:32:25 UTC

TRACEROUTE:
traceroute to 86.19.231.179 (86.19.231.179), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.266 ms 0.269 ms 0.268 ms
2 37.244.25.130 (37.244.25.130) 0.594 ms 0.699 ms 0.835 ms
3 Blizzard Blizzard 1.554 ms 1.555 ms 1.554 ms
4 137.221.66.34 (137.221.66.34) 4.271 ms 4.277 ms 4.281 ms
5 137.221.77.70 (137.221.77.70) 7.974 ms 7.986 ms 7.986 ms
6 137.221.65.19 (137.221.65.19) 7.465 ms 8.712 ms 8.697 ms
7 137.221.79.32 (137.221.79.32) 8.369 ms 8.447 ms 8.470 ms
8 213.46.175.253 (213.46.175.253) 9.093 ms 7.873 ms 7.856 ms
9 * * *
10 * * *
11 * * *
12 hudd-core-2a-ae2-0.network.virginmedia. net (62.253.174.2) 15.678 ms 15.692 ms 15.938 ms
13 hudd-cmts-13-tenge411.network.virginmedia. net (62.252.99.114) 15.756 ms 15.664 ms 15.646 ms
14 cpc106048-hudd13-2-0-cust434.4-1.cable.virginm. net (86.19.231.179) 26.428 ms 23.800 ms 23.096 ms

14/11/2018 22:32:25 UTC

PING:
PING 86.19.231.179 (86.19.231.179) 56(84) bytes of data.
64 bytes from 86.19.231.179: icmp_seq=1 ttl=50 time=22.1 ms
64 bytes from 86.19.231.179: icmp_seq=2 ttl=50 time=23.0 ms
64 bytes from 86.19.231.179: icmp_seq=3 ttl=50 time=21.8 ms
64 bytes from 86.19.231.179: icmp_seq=4 ttl=50 time=22.2 ms

— 86.19.231.179 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 21.842/22.329/23.039/0.438 ms

14/11/2018 22:32:25 UTC

PING:
PING 86.19.231.179 (86.19.231.179) 56(84) bytes of data.
64 bytes from 86.19.231.179: icmp_seq=1 ttl=50 time=27.1 ms
64 bytes from 86.19.231.179: icmp_seq=2 ttl=50 time=24.8 ms
64 bytes from 86.19.231.179: icmp_seq=3 ttl=50 time=22.8 ms
64 bytes from 86.19.231.179: icmp_seq=4 ttl=50 time=26.8 ms

— 86.19.231.179 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 22.886/25.415/27.106/1.717 ms

14/11/2018 22:32:25 UTC

MTR:
Start: Wed Nov 14 22:32:25 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.25.2 0.0% 10 0.6 0.8 0.5 3.2 0.7
3.|-- Blizzard 0.0% 10 1.1 1.7 0.9 6.7 1.7
4.|-- 137.221.66.32 0.0% 10 1.0 1.1 1.0 1.2 0.0
5.|-- 137.221.77.70 0.0% 10 7.4 14.2 7.4 43.0 14.3
6.|-- 137.221.65.19 0.0% 10 22.8 9.4 7.4 22.8 4.8
7.|-- 137.221.79.32 0.0% 10 7.2 7.3 7.2 7.7 0.0
8.|-- 213.46.175.253 0.0% 10 8.2 11.8 7.9 37.6 9.4
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- hudd-core-2a-ae2-0.network.virginmedia. net 0.0% 10 16.0 15.9 15.7 16.1 0.0
13.|-- hudd-cmts-13-tenge411.network.virginmedia. net 0.0% 10 15.8 15.7 15.6 15.9 0.0
14.|-- cpc106048-hudd13-2-0-cust434.4-1.cable.virginm. net 0.0% 10 24.9 24.4 23.8 25.2 0.0

14/11/2018 22:32:25 UTC

MTR:
Start: Wed Nov 14 22:32:25 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.2 0.2 0.3 0.0
2.|-- 37.244.24.130 0.0% 10 0.4 0.5 0.4 0.7 0.0
3.|-- Blizzard 0.0% 10 1.3 1.3 1.1 1.4 0.0
4.|-- 137.221.66.44 0.0% 10 0.7 1.9 0.6 12.2 3.6
5.|-- 137.221.78.72 0.0% 10 1.0 1.2 0.9 3.8 0.8
6.|-- 137.221.78.34 0.0% 10 0.8 1.7 0.7 10.2 2.9
7.|-- 213.46.182.197 0.0% 10 0.6 0.7 0.6 1.0 0.0
8.|-- nl-ams02a-rc2-lag-5-0.aorta. net 90.0% 10 1.4 1.4 1.4 1.4 0.0
9.|-- nl-ams04a-ri3-ae8-0.aorta. net 0.0% 10 2.0 3.3 1.2 13.9 4.1
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- hudd-core-2b-ae2-0.network.virginmedia. net 0.0% 10 13.7 13.8 13.7 14.0 0.0
13.|-- hudd-cmts-13-tenge512.network.virginmedia. net 0.0% 10 13.3 13.2 13.2 13.3 0.0
14.|-- cpc106048-hudd13-2-0-cust434.4-1.cable.virginm. net 0.0% 10 22.5 22.2 21.2 23.2 0.3

14/11/2018 22:32:25 UTC

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 1 | 510 | 505 | 7 | 64 | 2050 | 14 |

| 10.34.236.1 - 1 | 517 | 514 | 8 | 67 | 2073 | 8 |

|hudd-core-2a-xe-121-0.network.virginmedia .net - 8 | 410 | 379 | 8 | 72 | 2068 | 192 |

| No response from host - 100 | 107 | 0 | 0 | 0 | 0 | 0 |

|86.85-254-62.static.virginmediabusiness .co .uk - 12 | 360 | 317 | 16 | 70 | 1263 | 19 |

| No response from host - 100 | 107 | 0 | 0 | 0 | 0 | 0 |

| uk-lon03a-ri1-ae5-0.aorta. net - 14 | 352 | 306 | 16 | 65 | 860 | 16 |

| 213.46.175.254 - 16 | 328 | 277 | 16 | 68 | 1316 | 22 |

| ae1-br01-eqld5.as57976. net - 34 | 228 | 151 | 23 | 84 | 1330 | 28 |

| et-0-0-2-br02-eqpa4.as57976. net - 40 | 208 | 126 | 24 | 69 | 854 | 208 |

| be2-pe02-eqpa4.as57976. net - 40 | 208 | 126 | 23 | 63 | 543 | 209 |

| 185.60.114.159 - 1 | 510 | 505 | 23 | 80 | 2097 | 27 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Tracing route to 185.60.114.159 over a maximum of 30 hops

0 MSI [192.168.0.20]
1 192.168.0.1
2 10.34.236.1
3 hudd-core-2a-xe-121-0.network.virginmedia. net [62.252.99.113]
4 * * *
Computing statistics for 75 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 MSI [192.168.0.20]
0/ 100 = 0% |
1 113ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 — 100/ 100 =100% 100/ 100 =100% 10.34.236.1
0/ 100 = 0% |
3 127ms 0/ 100 = 0% 0/ 100 = 0% hudd-core-2a-xe-121-0.network.virginmedia. net [62.252.99.113]

Trace complete.

There seems to be a packet loss all along your connection, starting at the very beginning.

Please, try the following steps. If they do not help, I’d recommend contacting your internet provider and showing them the WinMTR so they can make sure everything is working properly.

Make sure both your operative system and drivers (specially network drivers) are up to date:
battle.net/support/article/31024

Power cycle your network devices:
battle.net/support/article/31851

Release/renew your IP and flush your DNS:
battle.net/support/article/82450

Disable or temporarily uninstall your security software:
battle.net/support/article/23672


Got feedback about the support I’m providing? Leave your comments here!