For those of you who don’t know who Seagull is, though I am pretty sure most of your know him, Seagull is a full-time Overwatch streamer and a retired pro player. Today, Seagull made a Youtube video about the current state of overwatch Video here. In the video, he discussed some major factors that ruin the experience of playing Overwatch including: Hard-counters issue, the design of the heroes, and few other issues.
Of course everyone will have his or her opinion about the points demonstrated in video, but I think we can all agree that a fundamental change needs to be made to the game. The reason why I mentioned this particular video is that he doesn’t talk about specific heroes (like the Brigitte debate). Instead, he talked about the idea behind the design of the heroes making the game frustrating.
So my suggestion is restricting the PTR server for testing fundamental changes in the game; we often don’t know where the real problem is until we test all our options. Of course my idea may sound like fantasy but I think it’s worth trying because it’s a common interest between the game and the players that Overwatch becomes fun again.