Losing connection to game server randomly

Same for me , got disconnect like 6 times tonight , 3 were penalised , lost more than 150 SR in two hours . It’s just stupid …

There seem to be packet loss along several points on the connection. I would recommend contacting your internet provider so they can make sure that everything is working properly.

To the other people posting: On June 9th we experienced some connection issues, as announced via Twitter. These issues should be resolved now; if you’re still experiencing any kind of connection issues, please :warning:open your own thread:warning: (let’s leave this one to follow up on Sussano’s case if necessary) including the following information:

  • Traceroute (right after a disconnection or whenever you’re experiencing the issue)
  • Pathping (right after a disconnection or whenever you’re experiencing the issue)
  • WinMTR (right after a disconnection or whenever you’re experiencing the issue)

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Hello. I contacted my ISP and they admitted the problem is with them. Thank you for your reply.

Hope they can solve it quick so you can enjoy the game without issues! Thanks for updating the thread and letting us know. :relaxed:


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So i just got disconnected from the game in the middle of a comp game, so blizzard could uppdate my overwatch, and when i try to enter ow again it´s like 7000 people ahead of me in queue…… Nice

I can play without any issues on the Xbox, but on PC I get disconnected every few seconds. I just gave up trying and I’ll stick with the Xbox.

I am also getting this issue on pc (Europe), at least once every 2 matches, sometimes more, I suddenly get disconnected and then reconnected.

Today when I logged in to Overwatch it said the warning sign for leaving competitive matches even thought I’ve not played any competitive matches this season and was still doing the disconnecting, in 4 games I only got to play through 1 and stay all the way through.

I think it tends to be that I get disconnected more at the start of a match or just as the match ends.

EU here.

Been having a similar issue since forever, over time fixed the apparent packet loss on my side and fought my ISP to death about every possible cause.

Still though, I get random disconnects (happens in menu, in queue and in-game).

Sadly, I can’t pinpoint the exact “when problem occurs” moment (since it just dc’s me and everything starts working as it should be again).

Here’s a pathping as close as possible to the “when problem occurs” moment:

0 Satanic-machine [192.168.1.2]
1 /router.asus.com [192.168.1.1]
2 /msk-b21-m14.ti.ru [212.1.254.230]
3 212.1.251.214
4 212.1.239.116
5 /pr01.eqfr5.blizzardonline.net [80.81.195.26]
6 /ae1-br01-eqfr5.as57976.net [137.221.80.33]
7 /et-0-0-2-br01-eqpa4.as57976.net [137.221.65.26]
8 /be1-pe02-eqpa4.as57976.net [137.221.77.69]
9 * * *

Hop RTT Lost/Sent % Lost/Sent % Address
0 Satanic-machine [192.168.1.2]
0/ 100 = 0% |
1 2ms 0/ 100 = 0% 0/ 100 = 0% /router.asus.com [192.168.1.1]
0/ 100 = 0% |
2 4ms 0/ 100 = 0% 0/ 100 = 0% /msk-b21-m14.ti.ru [212.1.254.230]
0/ 100 = 0% |
3 4ms 0/ 100 = 0% 0/ 100 = 0% 212.1.251.214
0/ 100 = 0% |
4 45ms 0/ 100 = 0% 0/ 100 = 0% 212.1.239.116
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% /pr01.eqfr5.blizzardonline.net [80.
81.195.26]
0/ 100 = 0% |
6 46ms 0/ 100 = 0% 0/ 100 = 0% /ae1-br01-eqfr5.as57976.net [137.22
1.80.33]
100/ 100 =100% |
7 — 100/ 100 =100% 0/ 100 = 0% /et-0-0-2-br01-eqpa4.as57976.net [1
37.221.65.26]
0/ 100 = 0% |
8 — 100/ 100 =100% 0/ 100 = 0% /be1-pe02-eqpa4.as57976.net [137.22
1.77.69]

P.S. This problem is sorta crucial cause I’ve lost like 300 sr, an endorsement level, and got suspended for 8 hours at this point, I feel like trying to game any further would just autoban me for good.