Losing connection to game server

Technical Support
1

Hello,

I’ve had this problem for as long as i’ve had Overwatch. Every time I open the game it loads and works for a few seconds and then immediately im sent to a screen saying Lost connection to game server and then We were unable to log you in. Is there a way for me to open the game and start playing without re login every single time?

2

Greetings Danelink,

sorry to hear this is happening to you! Maybe these steps can help you out?

Pachimari  
3

Thank you, I tried these steps and nothing worked so i’m starting to believe that the problem is in my kinda old computer that i’m going to upgrade in december but if the problem still occurs after that, then i’ll seek further help.

4

Hello Danelink,

If the steps linked by Pachimari didn’t help, we would need some more data so we can investigate your case:

  • Details of issue:
  • Date/time it started:
  • City/Country:
  • Internet Provider:
  • Traceroute (right after a disconnection or whenever you’re experiencing the issue)
  • Pathping (right after a disconnection or whenever you’re experiencing the issue)
  • WinMTR (right after a disconnection or whenever you’re experiencing the issue)

Got feedback about the support I’m providing? Leave your comments here!