Hi, I have been getting this error, have tried all forms of troubleshooting, reset router, flushing dns and also setting network settings, resetting game settings but all seems to fail. Please help.
Hello tommy,
I know you mentioned you’ve tried different things, but please go through this article and make sure you try every step, including the advanced troubleshooting:
battle.net/support/article/99037
If you keep having connection issues after that, we’ll need some more information so we can investigate your case:
- Details of issue:
- Date/time it started:
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection or whenever you’re experiencing the issue)
- Pathping (right after a disconnection or whenever you’re experiencing the issue)
- WinMTR (right after a disconnection or whenever you’re experiencing the issue)
Got feedback about the support I’m providing? Leave your comments here!