Hello, I apologize for my English using a compiler.
I’ve had these big problems the last few days.
While playing qiuckplays it was so many times that I got a ban on 10 matches 75% down.
But yesterday it unfortunately happened while playing competitive games twice, so a total of 100SR down, which really really annoyed me !!!
Once I even managed to go back to see potg, but unfortunately late, we won too fast, but I still got BAN and 50sr down.
Certainly you can look somewhere that I came back like this and it was a winning game, so I want to return the lost 100SR because the error is not on my side, but on your, the forum is full of this problem.
I hate to quit this game, I love it very much, but if it happens again, I quit, totally unnecessary to try anything, win when this comes and everything is gone.
Thank you Best regards cajky1
i know how it feels but keep in mind that it may be a player with a bad connection or with not a good computer
I’ve had these problems as well. Latest time was for 10 minutes ago. I am really annoyed by how you get punished for playing the game and you lose connection, that has nothing to do with your pc or network. -.-" Pls fix servers.
1 Like
Dun’t know why, but I’m getting disconnected the whole evening. Internet seems stable. U tried ~12 PvE storm matches, got booted ~10 times. “Disconnected” returning to in game login screen. I checked updates, rebooted network devices and laptop. I’m on WiFi. Earlier today it was fine, but now I’m getting booted within ~15min after login.
Battlenet Looking Glass :
PING:
PING 77.248.18.158 (77.248.18.158) 56(84) bytes of data.
64 bytes from 77.248.18.158: icmp_seq=1 ttl=54 time=15.8 ms
64 bytes from 77.248.18.158: icmp_seq=2 ttl=54 time=16.2 ms
64 bytes from 77.248.18.158: icmp_seq=3 ttl=54 time=16.9 ms
64 bytes from 77.248.18.158: icmp_seq=4 ttl=54 time=15.7 ms
--- 77.248.18.158 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 15.787/16.225/16.974/0.479 ms
25/04/2019 21:13:16 UTC
--------------------
TRACEROUTE:
traceroute to 77.248.18.158 (77.248.18.158), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.994 ms 0.970 ms 0.968 ms
2 37.244.24.130 (37.244.24.130) 1.469 ms 1.488 ms 1.499 ms
3 Blizzard Blizzard 1.744 ms 1.899 ms 1.907 ms
4 137.221.66.46 (137.221.66.46) 1.469 ms 1.470 ms 1.475 ms
5 137.221.78.68 (137.221.78.68) 70.072 ms 70.088 ms 70.089 ms
6 137.221.78.32 (137.221.78.32) 4.187 ms 1.397 ms 1.368 ms
7 213.46.182.193 (213.46.182.193) 0.940 ms 0.966 ms 0.955 ms
8 * * *
9 asd-rc0001-cr101-be61-2.core.as33915.net (213.51.64.33) 1.288 ms 1.268 ms 1.346 ms
10 nm-rc0110-cr102-be2-2.core.as33915.net (213.51.7.85) 5.247 ms 5.274 ms 5.679 ms
11 nm-rc0110-cr102-be2-2.core.as33915.net (213.51.7.85) 4.832 ms 4.867 ms 4.873 ms
12 212.142.3.230 (212.142.3.230) 5.405 ms 5.526 ms 5.787 ms
13 dhcp-077-248-018-158chellonl (77.248.18.158) 28.624 ms 24.300 ms 24.259 ms
25/04/2019 21:13:16 UTC
--------------------
TRACEROUTE:
traceroute to 77.248.18.158 (77.248.18.158), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.316 ms 0.295 ms 0.292 ms
2 37.244.25.130 (37.244.25.130) 0.962 ms 0.968 ms 0.979 ms
3 Blizzard Blizzard 1.398 ms 1.447 ms 1.512 ms
4 137.221.66.32 (137.221.66.32) 1.094 ms 2.412 ms 2.416 ms
5 137.221.77.70 (137.221.77.70) 12.723 ms 12.722 ms 12.721 ms
6 137.221.65.19 (137.221.65.19) 12.671 ms 10.543 ms 10.508 ms
7 137.221.79.32 (137.221.79.32) 10.520 ms 9.972 ms 9.943 ms
8 213.46.175.253 (213.46.175.253) 9.895 ms 9.892 ms 9.353 ms
9 * * *
10 nl-ams17b-rc1-lag-7-0aortanet (84.116.136.65) 14.354 ms 14.432 ms 14.427 ms
11 asd-rc0001-cr101-be60-2.core.as33915net (213.51.64.5) 14.977 ms 15.041 ms 15.127 ms
12 nm-rc0110-cr102-be2-2.core.as33915net (213.51.7.85) 18.843 ms 19.249 ms 19.235 ms
13 nm-rc0110-cr102-be2-2.core.as33915net (213.51.7.85) 18.807 ms 18.551 ms 18.515 ms
14 212.142.3.230 (212.142.3.230) 19.119 ms 19.210 ms 19.225 ms
15 dhcp-077-248-018-158chellonl (77.248.18.158) 28.235 ms 31.789 ms 31.751 ms
25/04/2019 21:13:16 UTC
--------------------
PING:
PING 77.248.18.158 (77.248.18.158) 56(84) bytes of data.
64 bytes from 77.248.18.158: icmp_seq=1 ttl=52 time=30.4 ms
64 bytes from 77.248.18.158: icmp_seq=2 ttl=52 time=29.6 ms
64 bytes from 77.248.18.158: icmp_seq=3 ttl=52 time=28.1 ms
64 bytes from 77.248.18.158: icmp_seq=4 ttl=52 time=27.1 ms
--- 77.248.18.158 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3000ms
rtt min/avg/max/mdev = 27.111/28.843/30.447/1.314 ms
25/04/2019 21:13:16 UTC
--------------------
MTR:
Start: Thu Apr 25 21:13:16 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.2 0.2 0.3 0.0
2.|-- 37.244.24.130 0.0% 10 0.5 0.7 0.4 3.2 0.8
3.|-- Blizzard 0.0% 10 1.3 1.3 1.1 1.4 0.0
4.|-- 137.221.66.46 0.0% 10 0.8 0.7 0.7 0.8 0.0
5.|-- 137.221.78.68 0.0% 10 1.0 1.2 0.9 4.0 0.9
6.|-- 137.221.78.32 0.0% 10 0.8 0.7 0.7 0.8 0.0
7.|-- 213.46.182.193 0.0% 10 0.7 1.8 0.6 6.6 1.9
8.|-- nl-ams17b-rc1-lag-8-0aortanet 90.0% 10 0.8 0.8 0.8 0.8 0.0
9.|-- asd-rc0001-cr101-be61-2.core.as33915net 0.0% 10 1.2 1.3 1.1 1.4 0.0
10.|-- nm-rc0110-cr102-be2-2.core.as33915.net 0.0% 10 5.2 5.2 5.1 5.5 0.0
11.|-- nm-rc0110-cr102-be2-2.core.as33915net 0.0% 10 4.7 4.8 4.7 4.9 0.0
12.|-- 212.142.3.230 0.0% 10 6.0 5.7 5.3 6.2 0.0
13.|-- dhcp-077-248-018-158chellonl 0.0% 10 13.3 18.6 12.4 53.4 12.4
25/04/2019 21:13:16 UTC
--------------------
MTR:
Start: Thu Apr 25 21:13:16 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 37.244.25.130 0.0% 10 0.6 0.6 0.5 0.7 0.0
3.|-- Blizzard 0.0% 10 1.4 1.3 1.0 1.5 0.0
4.|-- 137.221.66.32 0.0% 10 1.2 1.1 0.9 1.2 0.0
5.|-- 137.221.77.70 0.0% 10 7.5 15.3 7.3 49.2 14.9
6.|-- 137.221.65.19 0.0% 10 8.1 7.6 7.3 8.1 0.0
7.|-- 137.221.79.32 0.0% 10 7.3 7.3 7.1 7.4 0.0
8.|-- 213.46.175.253 0.0% 10 8.2 10.7 8.1 33.5 8.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- nl-ams17b-rc1-lag-7-0aortanet 90.0% 10 14.5 14.5 14.5 14.5 0.0
11.|-- asd-rc0001-cr101-be60-2.core.as33915net 0.0% 10 15.1 15.0 14.8 15.4 0.0
12.|-- nm-rc0110-cr102-be2-2.core.as33915net 0.0% 10 18.8 18.9 18.8 19.7 0.0
13.|-- nm-rc0110-cr102-be2-2.core.as33915net 0.0% 10 18.4 18.4 18.3 18.5 0.0
14.|-- 212.142.3.230 0.0% 10 19.4 19.9 18.8 25.8 2.0
15.|-- dhcp-077-248-018-158chellonl 0.0% 10 30.6 30.5 26.8 36.8 3.1
25/04/2019 21:13:16 UTC
--------------------
EU servers
To add some important detail (i’m a IT network engineer, and this kinda made me make a post here instead of searching it further on my end).
The game disconnects instantly. Usual a application would experience some kind of lag or hanging before you get disconnected. But all these times I see good movements from other players and suddenly I get the disconnect screen.
I tested with some other games running at the same time in the back ground, and they keep running and don’t even report a dropped package.
I really think the blizzard servers seem to have some kinda network problem. I noticed I’m not the only one these day’s. I see a lot of leavers lately without reason to leave.
Been having the same issue and it has been going since the Storm Rising update, possibly even longer than that.
It’s always the same, my character keeps moving in a direction and I can’t stop him. I can see everyone else still playing, and after a few seconds everything stops and I get the disconnect.
This is definitely an issue on Blizzards end and not our connection. A lot of EU palyers are having this problem, I hope they atleast acknowledge it and try to fix it…
Hey JimmyBlanka. Good for pointing our your issue.
For me there are 2 different kind of disconnects then :
Disconnect type 1: Indeed as you say, character keeps on moving while seeing other just play fine, Happens for me only 10% of the time.
Disconnect type 2: Instant disconnect without any warning or sign (lag, latency) of coming up.