Since 14th November maintenance patch (roadhog rework) the game just 9/10 says “Failed to connect to server” and not entering game when queuing? There is no more warning message about any live maintenance when loading into Overwatch. anyone know how much longer the issue is going to persist? On console in EU servers.
Just now, my friend got a timeout for quitting a game where my session did not join with the same error message. Both on PC, I am on Steam and he is on the Blizzard launcher, and on EU server.
1 Like
The issue where only some people out of a group got into a match was there before the patch.
Can’t recall if it was saturday or sunday, but that happened to me and my friend too.
We just didn’t get any error messages at all.
1 Like
Me and my gf cant group. I get in but she cant. we game in the same apartment, same internet. she had lag which is new, i had not. does not seem like it will be any comp today. very sad i was looking forwards to it
1 Like
I am getting the same issue playing overwatch on steam in eu every time I try to join game I get failed to connect. My friends are all still connecting an playing fine.
1 Like
My friends and i try to play in quickplay to get better as a team however it keeps saying failed to connect to server . Comp works when we que but quickplay just gives the same error message regardless of who is leader and starts it.
2 Likes
Hey all,
We’ve been seeing a lot of reports of this and are looking for some more information. If you’re getting an error “Failed to join server” after being in queue and finding a match, please reply here with:
The platform you play on:
Name of your ISP:
Country:
A connection test using traceroute or Pingplotter to 64.224.27.77
If posting the traceroute, you can include it in your reply by replacing the “traceroute here” like so:
Traceroute here
If using Pingplotter, you can just include the last part of it; For example share.pingplotter.com/Th1sIsAt5t can be shared just as : Th1sIsAt5t
The platform you play on: Steam
Name of your ISP: komro net
Country: Germany
Traceroute:
$ traceroute 64.224.27.77
traceroute to 64.224.27.77 (64.224.27.77), 30 hops max, 60 byte packets
1 _gateway (192.168.xxx.1) 0.174 ms 0.129 ms 0.111 ms
2 cable.komro.net (31.187.90.1) 2.766 ms 2.777 ms 2.760 ms
3 et-0-0-1.pe-muc-noris01.mgmt.komro.net (37.156.85.118) 1.555 ms 1.568 ms 1.578 ms
4 37.156.85.120 (37.156.85.120) 2.436 ms 2.476 ms 2.487 ms
5 ae1.core-ow.komro.net (37.156.85.180) 2.309 ms 2.267 ms 2.278 ms
6 komro.ffm.ip.g-fit.de (185.39.20.109) 9.013 ms 9.205 ms 9.157 ms
7 pr01.eqfr5.blizzardonline.net (80.81.195.26) 22.054 ms 21.443 ms 21.387 ms
8 ae1-br01-eqfr5.as57976.net (137.221.80.33) 14.871 ms 14.923 ms 14.918 ms
9 * * *
10 * * *
11 137.221.78.49 (137.221.78.49) 14.357 ms 137.221.78.47 (137.221.78.47) 14.484 ms 137.221.78.49 (137.221.78.49) 14.226 ms
12 137.221.66.45 (137.221.66.45) 14.625 ms 14.633 ms *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * 64.224.27.77 (64.224.27.77) 14.867 ms 14.803 ms
I’ve been getting Failed to join server every other search when searching alone and 4 fails to 1 success when teamed up.
The platform you play on: Battlenet - PC
Name of your ISP: Vodafone
Country: Portugal
Traceroute
Target Name: 64.224.27.77
IP: 64.224.27.77
Date/Time: 16/11/2023 00:26:06 - 16/11/2023 00:36:06
Hop Sent PL% Min Max Avg Host Name / [IP]
1 416
2 414
3 415 0 3,00 4,82 4,02 113.41.30.213.rev.vodafone.pt [213.30.41.113]
4 415 0 7,44 49,12 9,16 195.10.48.9 [195.10.48.9]
5 415 0 31,00 63,07 32,87 ae20-tcr1.pat.cw.net [195.2.21.150]
6 415 0 30,00 62,96 32,14 ae.43-xcr1.ptl.cw.net [195.2.9.66]
7 415 0 30,69 120,08 36,61 blizzard-1.equinix-ix.fr [195.42.145.55]
8 396 0 40,00 2538,88 71,05 ae1-br02-eqpa4.as57976.net [137.221.77.35]
9 363 100 0 0 0 [-]
10 137 1 40,38 2665,98 523,76 et-0-0-5-br01-eqam3.blizzardonline.net [137.221.65.159]
11 415 0 40,00 73,47 41,46 137.221.78.47 [137.221.78.47]
12 413 100 0 0 0 64.224.27.77 [64.224.27.77]
I’ve been having “failed to connect” like 70% of the times I try to go for a game.
What about penalties and lost games?
The platform you play on: Steam - PC
Name of your ISP: Movistar
Country: Spain
Traceroute here
Tracing route to 64.224.27.77 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 15 ms 15 ms 16 ms 10.255.255.51
3 15 ms 22 ms 14 ms 10.2.125.1
4 16 ms 14 ms 15 ms ipv4.de-cix.mad.es.as57976.blizzard. com [185.1.192.135]
5 43 ms 41 ms 63 ms 137.221.88.33
6 41 ms 41 ms 43 ms 137.221.65.130
7 * * * Request timed out.
8
Tracing route to 64.224.27.77 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 15 ms 15 ms 16 ms 10.255.255.51
3 15 ms 22 ms 14 ms 10.2.125.1
4 16 ms 14 ms 15 ms ipv4.de-cix.mad.es.as57976.blizzard. com [185.1.192.135]
5 43 ms 41 ms 63 ms 137.221.88.33
6 41 ms 41 ms 43 ms 137.221.65.130
7 * * * Request timed out.
8
They aren’t going to do anything about the penalties due to their failings. I made a ticket about it and they didn’t even read what I’d said. I just got a generic response about how these are the policies to keep the game fair for everyone else blah blah 
I didn’t even leave the game it wouldn’t let anyone join.
Platform: Steam
ISP: Beeline
Country: Russia
Pingplotter: Xj4gFzZSpf3
I’ve been disconnected three times yesterday. I couldn’t even join the game. I saw players messages in the game chat. But the button “REJOIN” didn’t response.
I’ve lost 7 hours and my progression in the ranked games. I suppose, that it would be fair to restore our progression. Because we was no able to join the game.
1 Like
I had this fail to connect 3 time then went back on yesterday won my first match and ranked with 4 wins 16losses hows this even possible
Hey all,
The Overwatch team made a few changes and this issue has been resolved.
If you encounter any new failure to connect errors please start a new thread. Thanks!
1 Like