Hello,
Basically my mouse stutters in-game and in-game only. It works perfectly fine on the menu and and in the practice range however stutters a LOT in any other mode the game has to offer except for custom games.
This is how it is in the practice range:
This is how it is in game for the entire match:
This happens only on Overwatch. I don’t have any issues like this on any other game I play so I doubt it’s my mouse.
Update: The issue only happens when anything enemy related is on the screen. A single hammond mine? lag. 1 pixel of a genji from across the map, lag.
Thank you for adding those videos, Overwatch! May I ask what mouse you’re using? Have you already tried updating its drivers?
Please try performing a clean boot of your system (specially if you have overlays installed and running) and make sure your graphic drivers are up to date.
Check also if the issue persists if you lower graphic details - if there are no improvements whatsoever, your MSInfo file could provide some insight. You can upload it to Pastebin and then copy the link into your reply (just highlight it and use the </> button).
Feedback? Blizzard EU - Customer Service Forum Representatives Surveys - Vyraneer
Hello! Thank you for a fast reply. I tried the things you’ve said and now Overwatch doesn’t launch
Here is the msinfo https://pastebin.com/Hc4VmMva
Update: Overwatch launches, had something to do with razer chroma SDK but the mouse stuttering still isn’t fixed despite doing everything
Did you ever manage to fix the issue? I have been having it for half a year now, and I did everything from tinkering with options to reinstalling my computer and changing operating systems, and nothing helps.
Can you post a video (one in training and one in game 6v6 envirnoment) with using afterburner/rivatuner active, show activity of cpu (temp and usage), gpu (same), ram, fps. Try also to cap fps to 350 during this trial. Probably is not the mouse but the same bug of other post in the US*** (edit) forum of these days.