I submitted a ticket yesterday about my other account was hacked and tried to egt some help, but I just check My Tickets, nothing there like it never exist! Not even in The Archived Tickets, and didn’t get any replies. Still have Issue# in my email.
Please help me, that account is really important to me 
Just send another ticket.
Could be that there was some form of error or an accidental ticket deletion.
You can send as many tickets as needed.