Need help with account

i was recently banned from overwatch 2 for using an alt account, i lost access to my main account a while back and was having a good time today until i just got banned. anyway can i get some help with this seeing as they say in the email i shouldn’t try to ban appeal?

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Bro people being falsely banned comes up like every other week. They didn’t even read my support ticket. They sent me a link to EULA and closed the damn thing. TWICE NOW.you think you’re safe? You’re not. You think blizzard gives a crap about you? I got news for you bro. This has been one of my favorite games since 2016. It is my most played game. I had 500s of dollar put into it and bought the original disk of the game. My account was terminated yesterday for allegeded “hacking” that never happened. You should be nearly as upset as I am. You should be worried now that the same thing is going to happen to you. Youre account is NOT safe with blizzard.