No compatible graphics hardware was found (0xE0070160)

Technical Support
1

Hello,
I had recently updated my graphic drivers to the latest versions and had switched my monitors from a HDMI connection to my graphics card (GTX 750 Ti) to onboard VGA due to some monitor issues, now when I try and launch Overwatch I get an error: no compatible graphics hardware was found (0xE0070160). Is there a possible fix? I have updated graphic drivers + other games on my PC are not encountering any problems.
Thanks,

2

Hi.
If the drivers have been updated, try refreshing the desktop resolution:

Right-click on the desktop and choose Display Settings.
Expand Resolution, select a different setting, and click Save changes.
Undo the changes by developing the Resolution and selecting the Recommended settings.
Then in App Blizzard, go to Settings>Game settings and Reset game options for Overwatch.

3

Hey,
Just tried that and it’s not working :confused: .
Should I try reinstalling overwatch?

4

Could you please try the steps below as well? :slight_smile:

  • Close all background applications you might have running
  • Make sure your drivers are up to date. If you're using the 397.31 version, update to the most recent one (it should be 417.35).
  • If you recently updated to Windows 10 Build 16299:
    1. Go to your Documents folder and delete the Overwatch folder at this location
    2. Right click on your desktop > Display Settings > Change resolution to a lower one and hit Apply
  • Try disconnecting one monitor (you mentioned monitors in your first post)
  • Make sure you select "High Performance" in Nvidia Control Panel settings:
    1. Right-click the desktop
    2. Click “Nvidia control panel”
    3. Select “Manage 3D Settings” from the option in the left-hand panel
    4. Select the game from "Select a program to customize."
    5. Select "Prefer maximum performance" graphics card under "Power management"

If this won’t help you, please reply with your DxDiag and MSInfo files, so we can further troubleshoot it for you.
You can upload both files to a third-party website (for example Pastebin) and add the links into your reply, just highlight them and use the </> button available in the upper left corner of the reply window.


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