Hello! I have bought Overwatch 1 on PS4 and I had it linked with my Blizzard account for a while ever since the Genji Oni skin and DVA Officer skin challenges. I wanted to get back into Overwatch when they announced the sequel and heard that all the progress will be transfered to this new game.
So I downloaded Overwatch 2 and the next thing I know every single cosmetic, skin and credit that I had are gone. I tried hitting merge account but nothing happens even if I had my Playstation account merge for some time.
I would love if someone or a representative at Blizzard can help me. I paid £25 for this game when it was out. I do not want to be scammed like the rest of the people have been so far.