Overwatch indian server issue

Overwatch India Server Change August 2022

Hi! PS5 player here.

After the recent Remix 3 update my servers changed to Singapore.

I am from mumbai and earlier would get Middle East Servers.

At the moment I can’t even play with anyone on the Middle East server because the servers will not connect for me while the game has begun for the rest of my team.

My ping was 50 but now has shot up to 150 which makes it really hard to play.

I hope this would be fixed!

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Having exactly this issue, I’m from the UAE playing with my group from Japan but I get thrown alone in a game without my friends. No error message appears or anything, nor am I kicked out of the group, just being separated when the game start.

Also it seems I’m matched faster while my friends still see the search page. We don’t get matched together in the end either; in my separated game random people start joining the game as if I’m playing alone.

Yepp. Looks like people from SEA servers can’t play with people on Middle east servers. Damn shame, hope they fix it

I hope so too. Right now since I can’t play with my friends I decided to take time off playing Overwatch cause it’s been very stressful & emotional for me.

My friends tried to help but in the end it’s a server issue. I will be on the look out for updates/ maintenance & will check again after this event ends. Hopefully they will reset whatever things they did back or Blizzard will be replying with at least confirmation that they acknowledge the issue.

Edit: I submitted a ticket in their support page. Let’s see how that goes…

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Hi everyone! Sorry that it took a while to get back to you on this matter.

We would be happy to have a look into the situation if you could please post for us a WinMTR as indicated here: Running WinMTR - Blizzard Support

Problems into connecting to specific servers could be routing related; this means that your exit point on the route before the servers themselves may be in a weirdly distant location. The game always try to assign you onto a server that is the best for you latency wise, however weird routing can alter that as it may make the system think you are connecting from a whole different location so it matches you on less ideal servers.

If you know of anyone else that has the same issue, please tell them to also post a WinMTR on here and if you could tell us your providers as well we would be grateful

Hello, thank you for your reply. I’m from the UAE and my ISP is Etisalat.
Trying to connect with my friends who are from Japan. Usually we get matched in their server.

As requested I did MTR Testing in PC. However I’m not sure if this will represent my issue as I don’t play on PC and I haven’t tried playing with my friends using it.

I tried getting the test using the Taiwan server and the Korean server (not sure which server Japan connects to). It seems Taiwan server is where most loss of packets occur.

Server IP Address: 15.184.34.93

MTR Test Taiwan IP: 5.42.160.129
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 600 | 600 | 0 | 0 | 16 | 0 |

| bba422658.alshamil.net.ae - 3 | 543 | 528 | 1 | 3 | 21 | 3 |

| 10.246.254.14 - 0 | 600 | 600 | 3 | 4 | 36 | 4 |

| 195.229.0.114 - 0 | 600 | 600 | 8 | 9 | 50 | 9 |

| 194.170.186.13 - 0 | 600 | 600 | 83 | 84 | 139 | 85 |

| No response from host - 100 | 120 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 120 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 120 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 120 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 120 | 0 | 0 | 0 | 0 | 0 |

| 5.42.160.129 - 0 | 600 | 600 | 160 | 161 | 176 | 161 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

MTR Test Korea IP: 211.234.110.1
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 37 | 37 | 0 | 0 | 0 | 0 |

| bba422658.alshamil.net.ae - 0 | 32 | 32 | 3 | 3 | 10 | 3 |

| 10.246.254.14 - 0 | 37 | 37 | 4 | 5 | 21 | 5 |

| 195.229.0.114 - 0 | 37 | 37 | 9 | 9 | 15 | 9 |

| 194.170.186.15 - 0 | 37 | 37 | 83 | 84 | 85 | 84 |

| lg1-10g.hkix. net - 0 | 37 | 37 | 128 | 128 | 130 | 130 |

| 1.208.106.105 - 0 | 37 | 37 | 129 | 129 | 132 | 130 |

| 61.42.0.109 - 0 | 37 | 37 | 162 | 167 | 196 | 162 |

| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |

| 1.208.167.146 - 78 | 9 | 2 | 0 | 149 | 150 | 150 |

| 1.208.175.126 - 0 | 37 | 37 | 151 | 154 | 175 | 152 |

| 182.162.65.42 - 0 | 37 | 37 | 173 | 178 | 202 | 174 |

| 211.234.110.1 - 0 | 37 | 37 | 163 | 165 | 185 | 164 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

@OG7, can you also report your issue here?
I submitted a ticket and the person requested to add this issue in the bug report forum: Issue playing with friends cross server - Bug Report - Overwatch Forums

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Reply under your post?

@OG7 Yes, because they say they haven’t received any reports of this case. I mean in this thread here: Issue playing with friends cross server - Bug Report - Overwatch Forums

Edit: I tired to play with my friends using my PC, it worked. But it’s not working using PS4 and PS5. It would be great if further investigation is done. I’m not good with mouse and keyboard and want to play on console…

1 Like

Good to know we finally have a reply to this from the OW team.

Wondering what the fix could be for PS5 and PS4 users.

Please do keep us console users updated on this!

2 Likes

Done, hope they fix it soon

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@BouncyBear it’s good that you’re responding here too!
@OG7 thank you for doing that!

If you guys can also write your ISP and provide MTR test maybe this will help the support person to further check the issue.

Not sure how that works sorry :frowning:

I don’t have Overwatch on PC. So I’m not sure how to help tbh.

I think OW team can find what changes happened with the servers, at least from my test it does look like there’s packet loss between MiddleEast and Asia servers. Another player from the MiddleEast said they wanted to play with friends from EU and couldn’t, so it seems the issue isn’t just with MiddleEast/ Asia. But Also MiddleEast/Europe.

When I spectate my friends games in console, they even say they feel the matchmaking in their own server is different. I join the group after the game starts, when a player leaves, the game allows me to join the game and play normally (but this is rare and sometime people leave at the end so its not efficient…)

I’ve played with my friends using the PC version (while they’re on console), it seems that we get matched with a PC pool (according to the search) even though all of my friends are on console. Overall, it’s just not the same game experience with the PC pool as majority of enemy team are PC players.

I just want to be able to play with my friends like before, OW1 will go soon so we wanted to enjoy that to the max. I’m concerned because OW2 is around the corner as well.

This isn’t the first time this happened btw. I played OW1 during beta, it was fine. When Overwatch launched in 2016 this same issue happened and lasted for few months. It got resolved eventually, but the difference is that so many people were playing, and that made a big difference it terms of reports received and so on.

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Update: It’s fixed now!

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I will try later when my friends play and will write my update here.
I hope it will be fixed for me too :sob:

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Update: it’s working for me too! thank you for fixing the servers! :smiling_face_with_three_hearts: :innocent:

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