Overwatch won't launch!

Technical Support
1

Hi there. I have a problem with launching my Overwatch game, it says the game is running but nothing actually opens nor do I have it on my toolbar, or anything. I have tried deleting cache files, and that HAD worked, but now it’s back to not working/opening/launching. I made sure I didn’t have anything Razer on my computer, deactivated Xbox things, did a whole bunch of research on past forums and repaired files, etc, but it won’t open and nothing worked.

MSInfo: pastebin(.)com/KgzYYZ21
DxDiag: pastebin(.)com/bxYC2A9A

1 Like
2

Same issue here. Trying out various things atm.

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3

Hi.
Use selective startup and turn off all applications working in the background.

4

I had the same issue, i just left it for like 5 minutes and it eventually launched.

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5

If the problem persists after turning off the application in the background, use the following other tips described here.

Also see this:

6

Dealing with the same issue, tried all the Blizzard suggested fixes. The only thing that has worked for me is opening the game directly (From the Overwatch folder). It refuses to open via Battlenet even though it says game running and it’s in the processes.

1 Like
7

If you have Razer Chroma SDK, Avast or Bullguard in your computer, try completely uninstalling them to see if that helps.

If the issue persists, please create your DxDiag and MSInfo files:
battle.net/support/article/12988

You can paste the content of each file on a web like Pastebin and provide us with the links. If it doesn’t let you publish your message because of the links, try to paste them using the preformatted text option (</> button).

Please, keep in mind that it’s always better to create your own thread explaining your case. Makes it much easier for us to follow up on each case.

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