Ow crashes on startup

HELLO since recently my game crashes on start up all drivers are up to date reinstalt the game but nothing works

Hi.
Does an error code appear? Try following tips described here.

Hello skyro,

Please follow the steps of our Overwatch Lockups and Crash Errors support article, including the advanced steps if needed.


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hi, so im returning to OW after not playing for like a year or so? i wanted to play and downloaded overwatch again, after waiting awhile for it to download i clicked play, heres what happens. i click play and it says launching and game running for a few seconds but does not launch anything what so ever (yes i waited for 5-10 minutes to see if the game only takes a while my pc is in fact slow) ive been trying to fix this for about 2 days now? anyway i need help. i saw that you might need to uninstell razer but i do not know wth that is and i dont think i have that, i updated anything and tried anything on youtube and here. i also uninstelled and downloaded the game 3 times, restarted my pc which didnt work either.

no nothing at all no errors

I have the exact same problem

Me neither! I got no error what’s so ever and the didn’t launch at all

Please create your MSInfo file.
You can paste the content on a web like http://pastebin.com and provide the link

Just to add to the above, please share the pastbin link here as Preformatted text (highlight the link and click the </> button, or place the link between ``).


Have a few seconds to spare? Let me know how I’m doing!

https://paste.ee/p/Fhfr6

I tried the MSInfo file thing and it didn’t change anything :confused:

@Skyro You have a problem with Razer Chroma Sdk. Uninstall all Razer software.

i swear i deleted everything im gonna have a other look

From the report, you still have Razer Synapse installed. Follow the steps listed here, to try and sort that out.

its working now thank you all for everything

Thank you for this update, Skyro!

It could be that outdated files were still somewhere in your system - these crashes seem to happen mostly with older Razer Synapse versions. If you’re thinking about reinstalling it, make sure you grab the most recent version available for your test. :slight_smile:

Have a great day!



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