OW2 | "Frame Drops" every 5-10 seconds

Technical Support
1

Hey :slight_smile:

The following problem: As soon as I installed OW2, I noticed that I have frame drops even in the Practice Range, which I believe are a network problem originating from Overwatch and not from me.

Whenever I have this “lag”, my frames always drop by about 4 or 5 FPS no matter where I capped. So 144 / 90 / 60 FPS it’s always about 5 FPS and on the left appears this lightning symbol which is an indication of a “network problem” or in my case probably a problem with Overwatch (server) which affects me.

As far as I know, the client cannot distinguish between client and server problems and generalises them.

I have also done a DNS refresh etc. But since the drops are always relatively constant and the intervals are always the same - I don’t think it’s a problem of mine.

I don’t have such problems in any other game. It should be clear that OW servers are to blame, but is there any way I can fix it?

i also checked every other suggested thread here because a lot of players have similar problems but all those suggested solutions didnt work out.

i checked also important options in the Video menu like buffering / Reflex stuff etc in various combinations. also the nvidia control panel thing with maxium power etc.

with the ingame “network menu” (ctrl - shift -n ) i saw that those spikes sometimes create packet loss in and out ( not both at the same time - only one of them ) but as i said - in every other game there isnt any packet loss so there is nothing i could improve only for OW if you understand :slight_smile:

I am an expert user so feel free to talk freely.

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WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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  • EDIT 9.10.22

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I found something interesting. When I don’t use the keyboard, I don’t get a spike in input lag / latency.

As soon as I use the keyboard (one key is enough) I get a lag directly. However, pressing the keys permanently only forces a lag every 5 seconds.

Interesting bug. So it doesn’t have much to do with the network.

2 Likes
2

What did for me was video options. Render scale>custom and min=max (for me it’s 143), and then desired fps is 60 and max is 72 (because for whatever reason ow syncs for me at 71 fps), vsync off.

3

hey mate :slight_smile:

Render Scale custom and min=max …and you set it to 143% ? Render Scale is affecting the Resolution, not the FPS ?

why did you set your desired fps etc 60 and max to 72 ? What is your maxium refresh rate of your monitor ? mine is 175 but i capped it with 144 (10 Bit color…you know…).

4

i have 1080p monitor so i have to bump that render scale. automatic was same as you describer (frame drops every 5-10 sec). and refresh rate is 60fps (but game caps at 71 for me without tearing and good contols. if i use vsync to 60 it just feels sluggish to move mouse)
P.S. the main about custom is that it’s not auto :slight_smile: that is the fix for weird drops

5

ive done it but adjusted it on my refresh rate and set it like 142 / 144 hz ( min/max)
i still have frame drops but the effect isnt that strong as before.

i mean the amount of frame that is gone is kinda the same - but as an example with made-up numbers for better explanation: Before it was 1 second lag now its like 0.4 sec.

not perfect but at least something where you still wanna play the game. I have an AMOLED Display that helps to cover up the issue.

And because so many other players have the exact same issue it gives me hopes that the Devs will fix this.

6

I have the same issue and I’ve been pulling my hair out trying to sort.
I’ve tried many things like changing from win 11 to win 10, various drivers, xmp on/off GPU overclocks on/off and its the same.
If I don’t touch the keyboard my frametimes are steady, as soon as I press a key I get the slight stutter and 5fps drop. I’ve tried changing my usb polling rate from 1000hz to 500hz also.

5800x3d
16gb 3200CL14
980pro nvme
6950xt
1440p 240hz

7

I had the same problem on my computer. And I kept pulling my hair for several days trying to figure out the problem.
After some days, I figured out that MSI Afterburner // RivaTuner was the problem to the FPS-spikes/FPS-drops.
I simply disabled the MSI afterburner program and the uneven framtimes went away completely.
AMD 5800x
32GB 3200MHz DDR4
Nvidia 1080ti
Win11

1 Like
8

Probably not the same issue, but I had a similar problem where my frames would dip from 120 to about 60 every 5-10 seconds. It turned out to be the Battlenet launcher on the other monitor. Every time the news page cycled the current image, it would cause a slight framerate drop in Overwatch. Closing down the Battlenet launcher window fixed the problem.

9

Please do not necro old posts.