They’ve been treating their playerbase very bad lately it’s actually disgusting. This is why they’re getting bad rep… They don’t care anymore. They seem to throw out bans / suspensions / silences like they’re going out of fashion. If they carry this up, they’ll end up destroying their company.
Never used to be this bad, it’s quite scary and concerning.
I once got suspended for 7 days with an email explaining why. In this email, the “affected account” was a battlenet tag/name that wasn’t even mine (but sent to my email) and the greeting in the email was to a person I have never heard of.
I’m 100% sure they have corruptions and data contamination in their systems. This is now an 8 year old spaghetti code product, with a database that has been upgraded/converted/modified probably thousands of times.
We’re talking about a company who does only a skin/shop update, but yet result in 25 new in-game bugs and server crashes.
We’re talking about a company who THIS very season, accidentally season banned thousands of players for over a week.
We’re talking about a company who can’t figure out how to code proper match making and ranking system, even though 100 other games does it perfectly.
Only really naive people would expect this game and it’s mechanics and features to work properly.
No, it’s was/is 100% corrupted database and data contamination. I was away for vacation during the given date and my account wasn’t even played at the time.
I’m furious, personally. I got muted when I came back into it because I was genuinely toxic, that’s fair. It took me a bit to learn my lesson after that, but I stopped being toxic pretty fast. Outside of maybe a few “dirty” conversations and CONSTANT reports from people who just don’t like the heroes I play, I don’t know what I did to receive a chat warning followed by an immediate suspension the next day. They don’t tell you ANYTHING about what caused your punishment and that’s because it’s mostly automated, and a third party would have to genuinely justify the punishment. Add that to the difficulty of starting an appeal ticket at all, they just really do NOT care about genuine positivity in their games. I was positive, having good matches, going up in rank and endorsement after my suspension… and now that’s all crashed because of a two week suspension I don’t understand. I bought Overwatch, they made it free, they abandoned maintaining the community, left us high and dry… I am rarely satisfied with my matches anymore even when we win, honestly think this might be it for me for all Blizzard products going forward…