First time to post something on a forum, but Blizzard’s handling of my account ban has been sad. I’ve played since 2018 with over 3,000 hours on my account, mostly as a skilled Doomfist player in Quickplay. I get Doomfist can frustrate opponents, but that shouldn’t make me a target for unfair bans.
I was permanently banned for “toxic behavior,” and the examples provided were:
“Worst widow EU” – A joke about performance (he even laughed about it??).
“qp u say i will dance and feed” – Sarcasm about someone not trying even tho its qp.
“gg” – Really?
None of these were hateful or disruptive, yet Blizzard refused to reconsider, claiming they “carefully” reviewed my case. How can such mild comments justify a permanent ban?
This feels like Blizzard is ignoring context, cultural differences in sarcasm, and the loyalty of long-time players. Permanent bans should be for serious misconduct.
Anyone got ideas to help me out? Or you know anyone from the blizzard staff team! My ticket is still open
They’d of just been the first 3 they bothered to pull out of the pile. To get an account closed for it you need to have been suspended multiple times, be warned and overall be reported at least once in a match for a VERY large number of matches.
If you hit the point where your account is closed for toxic behaviour… It is because you’re problematic. If don’t realise that, then you’ll never learn.
Thank you for your input, but I respectfully disagree with your perspective.
I fully understand that permanent bans typically come after repeated offenses, and I acknowledge that I’ve been suspended multiple times before. However, it’s important to note that this is not the first time the reported messages were neither hateful nor disruptive. This raises further concerns about how reports are being reviewed and whether they are truly reflective of toxic behavior.
If I’m going to be penalized so severely, I expect the examples they provide to reflect the alleged toxic behavior they claim warranted a permanent ban. Instead, they gave vague, out-of-context remarks like “gg” and sarcastic comments that are far from hateful or disruptive.
If there were additional flagged instances, I would welcome Blizzard to share them so I can address them directly. However, dismissing an appeal without providing clear transparency erodes confidence in the fairness of their enforcement process.
The key issue here isn’t whether I’ve been reported multiple times, but whether the punishment fits the context and content of what was said. Sarcasm and jokes shouldn’t lead to a permanent ban, especially when other forms of toxic behavior are far more damaging to the game experience.
You mean the reported messages, they provided examples of.
Remember, they get millions of reports for all sorts of nonsense. They will get thousands upon thousands of appeals and other support tickets every day.
When they get round to yours, they will just look the moment they see one thing, that is enough you are done. Because, at the end of the day, it takes A LOT of reports to get a warning. Multiply that a few times over to get suspended, then again closed.
These actions build up. If you were suspended not that long ago… you really only have yourself to blame.
Hypothetically, it would be nice if they just provided an entire log. But, it on the players to learn how to behave and speak to each other respectfully.
The context of what was said is irrelevant. It is the volume of times you’ve done such things. BANS ARE NOT BECAUSE OF ONE OFF INCIDENTS.
They should if you are constantly annoying others with it. Another thing to remember. These are total randoms you are playing with. They don’t know you, they don’t know your sense of humour, they are just their to play some video games.
You being sarcastic and a general nuisance to them thinking you are being funny is quite likely to get you slapped down.
Just because something is deemed “worse” doesn’t make the lesser offence acceptable.
Yeah it sucks, and I get you’re annoyed. But it is on you to do better, not on them.
you are talking with a forum troll. He is blocked and on my ingore list long time ago, all troll posts appear hidden.
As for you, suggest keep appealing till someone will lift suspension. Because now with their woke agenda, they ban for any wording and words you say if there are enough reports.
@Roku
Appreciate the reply, but you’re missing the point.
Yes, I know penalties add up, and yes, I’ve been suspended before—but that doesn’t mean every punishment is automatically fair. The examples Blizzard gave—jokes, sarcasm, and even “gg”—don’t scream “toxic behavior.” Context isn’t irrelevant like you claim; it’s the entire reason we even have appeals. If Blizzard’s system can’t look at the bigger picture and just slaps people with bans over reports without checking deeper, that’s a huge flaw.
You say “randoms don’t get my humor.” Fine, but misunderstanding sarcasm isn’t the same as being toxic. If they’re annoyed, they can mute me or avoid me, but I’m not being hateful or disruptive. Banter isn’t a crime, and if Blizzard is handing out permabans for mild remarks, then they’re punishing normal social interaction.
Also, saying I “only have myself to blame” is lazy. A fair system should give clear reasons and full transparency for a permaban, not cherry-pick vague examples like this. If they can’t do that, they shouldn’t expect players to respect their decisions.
At the end of the day, I’m calling out the process because it feels lazy and unfair. It’s not about me dodging blame—it’s about Blizzard doing their job right.
You had plenty of warnings, but never learnt your lesson.
The fact that you are saying what you are saying shows that you probably won’t.
Whilst I don’t disagree with you. I would read the EULA again.
Section 10, B. “Termination”. “Blizzard reserves the right to terminate this Agreement at any time for any reason, or for no reason, with or without notice to you.”
You agreed to this.
Does it suck - yes.
Can you blame anyone but yourself - no.
@Roku
Your entire argument boils down to “Blizzard can do what they want because the EULA says so.” Sure, I agreed to it, but that doesn’t mean their enforcement is beyond criticism. If players shouldn’t expect fairness or transparency, what’s the point of even having an appeals process? Just because they can permaban doesn’t mean they’re right to do so without proper context or valid reasoning.
You keep saying “I didn’t learn my lesson,” but what lesson is there to learn when the examples they gave are things like “gg” and sarcasm? If they’re banning people for harmless banter, then the system is broken. Players shouldn’t have to walk on eggshells or fear a permaban over something that isn’t hateful or disruptive.
And yeah, I’ve been suspended before, but those suspensions also came from the same flawed process—misunderstood comments and no context. It’s clear you’re just here to blindly defend Blizzard instead of actually thinking critically about how this affects players.
You can sit here quoting the EULA all day, but it doesn’t change the fact that Blizzard’s enforcement feels lazy, inconsistent, and unfair. That’s what I’m calling out.
I think it is rubbish. But we all agreed to it. So unless they change it, there is very little you can do. (something similar is in pretty much every EULA, covers them if they decide to shut a game down for whatever reason).
If you spend your time convincing yourself the system was to blame, you will never learn anything and never change. You’ll just end up back here some point in the future.
Would it be better if reports were manually reviewed. Yes.
Is that logical. Not in a million years.
So, they go with automation that works on matches reported in (total number of reports. so 1 or 9 reports in a match all count the same). The volume required is ridiculously large, there for “false” reports get heavily diluted. If someone is actioned, they can always find something to justify it.
You need to have been suspended from chat multiple times before a perma ban.
You should have learned,
Blizzard will never out right ban you for comments, they are multiple steps of punishment that happens before that, even for out right racism, youll 1st get chat restricted.
@Roku and @Wickedlike
Your responses completely miss the point and focus on defending Blizzard’s system instead of addressing the real issue.
To @Roku, I’m not denying I’ve been reported or suspended before—I’m questioning whether those reports were justified and if the punishments were fair. If a system bans players for sarcasm, jokes, or harmless remarks like “gg,” then it’s broken. Yes, I know the process is automated, but that doesn’t excuse Blizzard from ignoring legitimate appeals. If they can automate bans, they can certainly take the time to thoroughly review appeals.
You also claim it takes a ridiculous number of reports to trigger action, but that’s simply not true. I’ve played about 30 matches recently, spoke in maybe 6–10 of them, with normal banter, and somehow I’m banned. This clearly shows how easy it is for the system to act on minimal reports, whether they’re valid or not.
To @Wickedlike, your argument assumes Blizzard’s punishment process is flawless, which it isn’t. Yes, there are “multiple steps” before a permanent ban, but if those steps are based on flawed or context-free reporting, then the system is fundamentally broken. In my case, the cited messages were sarcasm or jokes—not hateful, racist, or toxic. Dismissing appeals entirely shows that Blizzard isn’t interested in fairness or transparency, which is the real issue here.
The problem isn’t that I refuse to learn—it’s that Blizzard’s system doesn’t give players the tools or clarity to learn in the first place. It punishes without context and then ignores valid concerns during appeals. If you’re fine with that, go ahead, but don’t pretend it’s anything other than blind loyalty to a deeply flawed process.
Because you were on your final warning. The threshold for the number of reports is lower. Final warning and you still thought carrying on as you were was the right play… That is crazy.
You put a target on your own back. Sounds like you were just problematic.
Why don’t you just take responsibility for your actions. Learn. Do better and start again.
Remember, no one is saying there system is good, bad or indifferent. It just is what it is. Learn how it works and play round it.
@Roku
You’re still missing the bigger issue here. If I was really on a final warning, then Blizzard should have given me clear feedback and examples of what led to the penalty—but they didn’t. The examples they provided were vague and lacked context, so it’s hard to learn from that.
Blaming me for “putting a target on my back” is just avoiding the real issue: Blizzard’s system isn’t transparent or consistent. I’ve been suspended for things that weren’t toxic or disruptive. They don’t give players a fair chance to understand what’s going wrong.
And about your point that “it just is what it is”—no, it shouldn’t be that way. A fair system should give clear guidelines and reviews instead of punishing players for unclear reasons. If Blizzard wants players to “learn,” they need to make the system transparent and accessible.
Nah, im quite racist and homophobic in game, still honor level 5.
FYI. Sarcasm in text format isnt really a thing unless you say /s at the end or state that you are beign sarcastic. Otherwise it sounds like you mean it.
@Wickedlike
Your comment about being “quite racist and homophobic” in-game doesn’t prove a point—it just shows that some people can get away with things that others can’t. That’s not a good argument. Just because you might escape punishment for certain things doesn’t mean Blizzard’s system is working properly, and it certainly doesn’t make it right.
Sarcasm is hard to convey in text, and that’s the issue here. The real problem is that Blizzard’s automated system doesn’t take context into account. If you don’t understand that sarcasm or light-hearted comments can be misinterpreted, you’re missing the bigger picture. This isn’t just about being punished for jokes—it’s about a system that punishes players without any transparency or fairness.
Your argument is flawed, and it’s clear you don’t understand what you’re talking about. Just because the system treats everyone the same doesn’t mean it’s fair. A fair system would take context into account, not just punish based on surface-level data. Saying “it is what it is” doesn’t excuse a broken system. If sarcasm and context aren’t considered, then it’s fundamentally unfair. It’s not about special treatment, it’s about common sense and clarity.
You can keep defending a broken system, but it doesn’t make it right.
