Problems with voice chat

Hi guys, I have a problem - I can’t connect to any voice chat (party or team), I see that there are e.g. 2/2 people in voice chat, but noone can hear me and vice versa. My micro is turned off for some reason and I can’t unmute myself - it’s mutes after I’m trying to unmute it.
Sometimes (maybe 1-2 times in a half-month) I can speak in voice chat for one match, but after that problem is the same. Moreover, sometimes I can speak only for few minutes or few seconds.
I tried everything, but nothing happens. How to fix it?

P.S. Sorry for mistakes if they are, my English is not so good at all, but I tried to make my text understandable.

As I said, it doesn’t work for me. I tried to reinstall Overwatch, but it helped me only for something like week.

I have this problem since november, so I tried everything.

Yes, I did. I texted to technical support one more time, will be waiting for their answer.

Hiya,

Could you please post your Overwatch.log for me (as Preformatted text).

  1. Open your Documents folder. This folder is typically accessed in the Start menu.
  2. Open the Overwatch folder.
  3. Open the Logs folder.
  4. Find overwatch.log , this is your voice chat log.
    Note : Voice chat logs are reset every time you start Overwatch, so it’s important you attach this file to your ticket before starting the game again.

Have a few seconds to spare? Let me know how I’m doing!