The queue times for Competitive are way out of control. On Sunday, I attempted to play two competitive games with a friend. I’m Gold 2/3, he’s Plat 2/3. We’ve routinely had no issue whatsoever getting into games quickly, which towards the end of OW1 was a real nightmare.
With the new “wide group” system, we ended up sitting and waiting for 50 minutes (one 30 minute queue, one 20 minute queue), and never got into a single game. How can the devs acknowledge that people want to play with their friends, and then pull stuff like this?
Please revert this new system, because it clearly doesn’t work and hasn’t been thoroughly tested. The fact we were sat in 50 minutes of queues and didn’t get to play until we un-grouped is just ridiculous. At least update the queue time estimates on the role selection to be more accurate, or have a cut off on the queue if a game hasn’t been found - it’s really not that difficult.
Why you also chose to narrow the range on grouping is beyond me - it used to be 10 divisons, otherwise you couldn’t group together at all - but now it’s just 5 for it to class as a narrow group?!
Fix it!