I have this problem as well, it’s a problem with the loading system, here is an explanation:
Notes:
- RAM usage at all times haven’t exceed 9.8/16.0GB (61%).
- I have a GTX1070, which runs the game at 200+ fps at all times with my current graphics settings, so it’s not a GPU issue.
- The issue has started somewhen in the last two months.
- These are not the so called regular “fps drops” due to high graphics, these are stucks, where the game just stops to load.
- These issues are also shown in the menus
Here are some of what happened:
When loading new animations, the game stops for a load, even while in menus.
The main menu came up, “Endorsment level up” screen was shown, I couldn’t click on “ok” because my game frooze for about 5 seconds, after that the screen dissapeared,
and then Mei was shown in the background (along with the Play/Training/Hero Gallery and ect’), so the game stopped for loading Mei animations.
I then clicked “Play” and the animation, from play to the Quick Play / arcade / comp / etc…, was having FPS drops.
I then click Escape (to go back to the main menu) and Mei was again causing fps drops (body animation + hand).
After all of this, I entered the practice range to see how the FPS is doing.
Doomfist showed up as a hero to select, his animtion (that he does with his hand) were having fps drops.
I then clicked on Echo, same thing with her, her “body swing” animation were having fps drops, I then clicked on doomfist, I got fps drops and then I clicked on Echo, and she were not having FPS drops.
The game is acting like some sort of Cache, as in “you need to load the animation before we continue”.
I chose Echo, she was spawning and my game was having fps drops (while the “black screen” to the actual training area showed up).
I then first tried shooting normaly with her, I had fps drops for about 2 seconds while she was shooting.
After that I tried activating some of her Abiilites: I activted Sticky Bombs; I recived fps drops for about 2 seconds, same with her left-click.
After that; Flight - same thing, after that - Focusing Beam - same thing.
I then waited for all abillities cooldown, after that I tested them again, nothing had fps drops this time.
I then exited the practice range and started Quick play as Flex option, I had only some little amount of fps drops.
I picked a character (the animation - again, little to no fps drops at all for about 0.5 seconds, unlike before which was for about 2-5 seconds)
the game started (countdown of the game ended and we were in the plane that each time start in)
My game was again having no fps drops to little fps drops. (again, 0.5 seconds fps drops)
and then I played perfectly for about 10 minutes, without fps drops at all, solid 200+ fps.
The game ended and I got back to the main menu, Mei did an animation, she had 1 seconds fps drops, unlike before which was 2-5 seconds drops.
I started QP - Flex, and the game had no fps drops issues, not with the animation, not while in the plane and not when fighting other players.
Game was running smoothly, again; 200+ fps.
To summarize, there is some issue with the loading system, even after loading all stuff it will still stuck sometimes, which haven’t happened in the past.
Those are just loadings, not a CPU/GPU problem.