Rendering device has been lost

I’m running i7 9th Gen with RTX 2070. The thing that worked for me was changing my rendering scale to 100%. I tried changing everything else and it would work for a little, but then still crash. Hope this helps some of you.

Same issue.
Every other game on the galaxy is fine, but Overwatch keep throwing this.

This happens to me too. Even after a complete PC change. I don’t know why

Hi All,

I had this issue as well, This was the fix for me:

  1. Go to C:\Program Files (x86)\Overwatch

  2. Rename the Overwatch.exe to OverwatchTest.exe

  3. Doubleclick the OverwatchTest.exe to launch the game.

So far i have not have had the render device lost issue. And this is a fix that was proposed by one of the forum mods from blizzard.

My system:

Msi gaming plus motherboard
Ryzen 2700X
Msi Gforce GTX 1070
16GB RAM

Hi guys,
How many of you - having this issue - have multiple screens ?

I experienced the same problem, with my RTX2080 with this setup :

  • Screen 1 Iiyama G-Master GB2760QSU - 1440p @144hz
  • Screen 2 Iiyama Prolite B2783QSU - 1440p @70Hz

Note : I didn’t have the issue with my GTX1070 BUT I also had different screens at this time (B2783QSU @70Hz and iiyama Prolite B2475 HDS @70Hz).

For more than a week now, I’ve tried to turn off the second screen when I play overwatch, and didn’t have any crash. I’m not saying it’s solved for goods, also I like to watch streams with the second screen so it’s kinda anoying, but as it may help people experiencing similar crashes, I decided to post “my” (partial) solution here.
Please give us feedback if this solution helped (or not) to try to help Blizzard and Nvidia find a permanent fix.

Full setup :

AMD Ryzen 2700X
Asrock B350 Pro 4
2*16 Gb DDR4 Corsair@3200
KFA² Geforce RTX2080 EX
Western Digital Caviar black SSD 240Gb (System)
Transcend SSD240Gb (Games)
1 Seagate Ironwolf 8Tb + 3 Western Digital 2Tb (Storage)
Iiyama G-Master GB2760QSU - 1440p @144hz
Iiyama Prolite B2783QSU - 1440p @70Hz

1 Like

Hey all,

I see quite a few reports regarding the RTX cards, and wanted to see if you have tried to rename the Overwatch executable file as suggested in this thread.

Note that this does not a guaranteed fix, but has helped a lot of players so far. This is specific for those using an RTX card. If using any other card, please make sure to go through the steps listed here thoroughly. Remember to use a Display Driver Uninstaller before updating/reinstalling your graphics drivers.


Have a few seconds to spare? Let me know how I’m doing!

Thank you @Nenyasqi.
I’ll try eventually.

I’d happilly have feedback though if somebody else with dual screen have the same issue.

Install the stock driver ( in my case with the 1060, from march 2018), and the rendering device error is gone…

When i install the newer drivers, i get the error go down to stock driver: no error in months

Just downgrade the driver to the stock version and you probably won’t see the message again

Stock drivers for 2080 have the issue as well. Can’t downgrade to an older version, the GPU wouldn’t be recognized.

I have beein playing Overwatch since 2 years on my current PC - without any problems. Since roughly 2 weeks this error happens to me too. I have check my PC and not installed new software the last two month. Based on that it is quite likely related to the current patches from Overwatch.

After a whole day of reading, trying and failing to fix I am really **issed by the way Blizard is handling that.

  • First I get very motivating messages about “Warning, you will be penalized” - I will get penalized because your damn game crashes ? Thanks for that.
  • Secondly this seems to be a very old and wellknown issue. Why do I have to try endless steps manually ? Have a tool to remove all the caches etc. or implement a good error handling that provides information what the reason is

rendering device lost after dying in last seconds of competetive match

got suspended for 8 mins

srsly, burn in hell

Why even play comp when you know you have a problem with the pc/game and force others to a losing game?

same here. Running a rtx 2080 ti. Build is new, runs smooth as hell. everything is playble with max settings 100+fps. Now here comes overwatch. Losing rendering device from once a day up to every second match. really annoying. nothing seems to fix the ow issue. meanwhile even origin and uplay games seem to work better. sad. i like to play ow, but get a lot bans (not starting to talk about the sr loss tho) for something that’s clearly not my fault. I’m a certified IT system engineer so keep the users-questions for yourself and just fix the stuff.

Not sure if this is gonna help anyone, but I found out that trying to minimize the game (alt+tab) after it’s started, it will just cause it to crash sooner or later. If you ever alt+tab the game, make sure to restart it as soon as possible to avoid the crash.

It works perfectly fine with the above workaround. Running on RTX 2080. It’s still dumb that there are games which are not fine when you alt+tab in 2019 and Blizzard is not going to do anything to fix it.

I got rid of my RTX2080 and just using my spare RX580 since I last posted.

RTX2080 - regular crashes. (never once crashed in Apex or BF5, card itself is fine)

RX580 - zero crashes in two weeks.

This is 110% a Blizzard/Nvidia issue. Blaming it on overclocks and other system issues is a joke.

Don’t know which of the two is to blame but they need to sort it out and stop acting like it’s some sort of generic system issue, it is their problem.

This issue is driving me mad and I start getting really pissed! I’ve lost a freaking 350 SR due to this bug.

It’s always the same for me:
Playing the game with nothing running in the background, not tapping out or anything, it’s stable. If I start playing a video (usually on facebook, just now it also crashed when I was starting a youtube video) on my second screen while I’m on the hero select or in the matchmaking screen, in about 50% my game will crash. Actually my entire PC will crash. I have to force reboot it.

I do not have this issue in ANY other game or application. No matter what I do, if I push my GPU and CPU to the limit through benchmarks or rendering, never ever has my PC crashed!

My drivers are up to date. Same goes for Win10 Pro.
This issue started when I changed my GPU to a RTX2070. With my old 980Ti there are no problems.

And sure you might say: “just don’t tab out of the game”, but it’s annoyingly boring sitting there watching the wheel spin while it’s searching for a match - which is nowadays even taking even longer since I’ve lost all this SR.

I’m playing really bad and I might not belong to diamond or higher at the moment. But I’m getting close to gold ffs… This is BS!

Oh yeah, by the way, what I just found in the eventlog:
Application Overwatch.exe has been blocked from accessing Graphics hardware.
(but this is actually the first time I notice a message like this)

I have a 2060, it happens to me after around 30 mins. So I was basically forced to quit.

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Hey Blizzard, WTF? this bug is still going on june 22 2019. GTX 1080 and it worked fine from release until about a month ago. But screw me right, you already got my money. This is what happens when Activision takes over.

had the game about a month and ive had this happen about 10-20 times now. I just got banned from comp for 10 mins, after it happening in the starting zone at the start of a match! finally decided to google it and here i am. glad it’s not just a problem with my PC. please fix

it’s so random. no pattern to it at all. can play for 6 hours without it happening…

Hello
I have 2 monitors and some time ago after being in total dispair, I turned 1 of them and voilá! No more crashes and no more watching pod casts or OW league while playing (1st world problems right?).
My humble rig:
2060 Rog Strix
i5 8400 running at 3.9GHZ
16 gb of Ram
All cores unparked.
No overlock in any device except I’m using XMP profile but my ram is not overclocked at all.

With my old 960 never had an issue bit I didn’t play with 2 monitors. So, the root of the crashes still remains unknown to me. I will try the “old” fix with 2 monitors on. Thanks to all!!