Hello everyone,
I’ve cleared the thread of messages that were just personal discussions. Please, keep in mind this is the technical support forum. It was created to try and help players with technical issues; this kind of discussion doesn’t help the creator of the thread, actually it makes it harder for anyone that wants to help.
LosDoyerz, you don’t mention which steps you’ve tried, so I’ll leave a bunch of information below. Just go through it and try any step you haven’t tried yet, please.
I always recommend starting here, as I said on my first message in this thread:
It contains most of the solutions for this kind of error. Please, take a look and follow all the instructions that apply.
I’d also recommend checking the solution NightBlade suggested:
I’ve also seen cases where overlays where causing this error. If you have any program that has overlays (Discord is probably the most common), make sure you deactivate them. I’d also try closing background applications to make sure there’s no other program interfering with the game:
battle.net/support/article/23848
If the issue persists, please create your DxDiag and MSInfo files:
battle.net/support/article/12988
You can paste the content of each file on a web like Pastebin and provide us with the links. If it doesn’t let you publish your message because of the links, try to paste them using the preformatted text option (</> button).
Got feedback about the support I’m providing? Leave your comments here!