In this opportunity you have come to speak with GM GIGACHAD and I shall assist you throughout your request, thanks for contacting Blizzard Customer support.
I perfectly understand that you purchased Overwatch 1 and now you want a refund for your order.
After doing a full research on your account, I can confirm that you purchase Overwatch 1 on 2017-07-27, however, since Overwatch 2 was launched this game was converted in a free to play and I cannot bypass that restriction.
I do apologies for the answer that I provided to you, it’s so frustrating that you can’t receive a refund for a game that before you had to pay for playing.
However, I suggest you to give some feedbacks to our developers, to make some changes that you think are necessary for you to enjoy again this game. https://support.blizzard.com/article/000007093
We appreciate your comprehension, and let us know if we can assist you with something else, please take care.
I purchased Overwatch because I loved the thought of earning skins with the time and energy I invest into the game. I loved the casual feel of 6v6 open-que, I never stressed about loosing or winning, getting stomped because at the end of the day, winning wasn’t everything the game offered, I always earned something for at least trying to do well even if my team lost.
The way they conduct their business is seriously anti-consumer
