RTX Card Crash pls help

Technical Support
1

DDU’d drivers fresh install of windows, tried reinstalling temps don’t go above 50c. It didn’t do this before my windows reset idk what it could be but its Error code; E63968AF-3B06-4427-8BE0-2F3286CB37B8

Additionally i tried to submit a ticket like 5 times and all it did is delete the info i had and redirect me to the same page I was on.

please help i have a penalty because of this.

Idk if this really helps but specs listed;

Motherboard: ASUS LGA 1151 PRIME Z270-A
Rad/Pump: NZXT Kraken X62 (280mm)
CPU: Intel Core i7-7700K @5Ghz
RAM: Corsair 16GB DDR4 @ 3000 MHz
GPU: EVGA GeForce RTX 2080 XC

Peripherals

Monitors: [2X] ASUS ROG PG258 @ 244 hz
Keyboard: Logitech G Pro X
Mouse: Logitech G502 Hero
Headset: Logitech G935 Wireless

2

This says to me it could be a driver issue. Have you reinstalled all the original official drivers for your motherboard (rather than what windows thinks they should be?)

https:// www .asus.com/uk/Motherboards/PRIME-Z270-A/HelpDesk_Download/

Are you using the latest Nvidia driver for your graphics card?

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It was my psu, it uh let’s say failed badly later on, i have since replaced it. Just remembered I posted this and came back to clarify for others.

600w psu with a i7700k @5ghz and a 2080 just isn’t stable for over a year (thought my psu was 750 but wasn’t lmao)

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