Rubberbanding and ping spikes

I’ve not had an issue with Overwatch previously, however in the last week and a half or so i’ve been plagued with ping spikes from 30 to 500 and rubber banding even when my ping looks stable. Not sure what’s causing it but done the tests and can be find below.

I’ve had to put some brackets in to allow me to post it, for some reason it was turning some of the .co and .net into links which i couldnt post.

Battlenet MTR Looking Glass:

MTR:
Start: Wed Jan 9 22:17:26 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.2 0.2 0.3 0.0
2.|-- 37.244.24.2 0.0% 10 0.5 0.5 0.4 0.5 0.0
3.|-- Blizzard 0.0% 10 1.5 1.4 1.3 1.5 0.0
4.|-- 137.221.66.46 0.0% 10 0.7 0.8 0.7 0.9 0.0
5.|-- 137.221.78.72 0.0% 10 6.7 7.1 6.7 10.6 1.1
6.|-- 137.221.65.90 0.0% 10 6.7 7.9 6.7 13.0 2.3
7.|-- 137.221.79.32 0.0% 10 6.5 7.0 6.5 10.4 1.1
8.|-- 195.66.227.117 0.0% 10 7.9 8.0 7.9 8.4 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- 88.98.243.83.bcube.(co).uk 0.0% 10 14.0 15.5 14.0 27.5 4.2

09/01/2019 22:17:25 UTC

Tracert:

Tracing route to platypus over a maximum of 30 hops

1 1 ms 1 ms 2 ms 192.168.1.1
2 3 ms 2 ms 2 ms 100.96.242.129
3 4 ms 39 ms 10 ms 172.17.2.16
4 2 ms 2 ms 2 ms 172.16.20.17
5 2 ms 2 ms 2 ms ae2-775.cr1-man1.ip4.gtt.(net [77.67.123.169]
6 11 ms 10 ms 13 ms xe-5-0-3.cr0-lon9.ip4.gtt.(net [89.149.140.29]
7 10 ms 10 ms 10 ms ip4.gtt.(net [46.33.78.202]
8 10 ms 9 ms 10 ms ae1-br01-eqld5.as57976.(net [137.221.79.33]
9 18 ms 27 ms 24 ms et-0-0-2-br02-eqpa4.as57976.(net [137.221.65.18]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Pathping:

Tracing route to platypus over a maximum of 30 hops

0 DESKTOP-UM6P80N.mynet [192.168.1.104]
1 hyperhub.mynet [192.168.1.1]
2 100.96.242.129
3 172.17.2.16 [172.17.2.16]
4 172.16.20.17 [172.16.20.17]
5 ae2-775.cr1-man1.ip4.gtt.(net [77.67.123.169]
6 xe-5-1-1.cr0-lon9.ip4.gtt.(net [89.149.140.37]
7 ip4.gtt.(net [46.33.78.202]
8 ae1-br01-eqld5.as57976.(net [137.221.79.33]
9 et-0-0-2-br02-eqpa4.as57976.(net [137.221.65.18]
10 * * *
Computing statistics for 225 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-UM6P80N.mynet [192.168.1.104]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% csp3.zte.com.cn.mynet [192.168.1.1]
0/ 100 = 0% |
2 1ms 0/ 100 = 0% 0/ 100 = 0% 100.96.242.129
0/ 100 = 0% |
3 — 100/ 100 =100% 100/ 100 =100% 172.17.2.16 [172.17.2.16]
0/ 100 = 0% |
4 — 100/ 100 =100% 100/ 100 =100% 172.16.20.17 [172.16.20.17]
0/ 100 = 0% |
5 4ms 0/ 100 = 0% 0/ 100 = 0% ae2-775.cr1-man1.ip4.gtt.(net [77.67.123.169]
0/ 100 = 0% |
6 10ms 0/ 100 = 0% 0/ 100 = 0% xe-5-1-1.cr0-lon9.ip4.gtt.(net [89.149.140.37]
0/ 100 = 0% |
7 18ms 0/ 100 = 0% 0/ 100 = 0% ip4.gtt.(net [46.33.78.202]
0/ 100 = 0% |
8 17ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqld5.as57976.(net [137.221.79.33]
0/ 100 = 0% |
9 214ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-2-br02-eqpa4.as57976.(net [137.221.65.18]

Trace complete.

Hiya Perplexor,

Rubberbanding is not always caused by a connection issue, at times this can be caused by other applications active in the background as well. Let’s go through a few steps and test again afterwards.

First off, go through the steps in the Connection Troubleshooting Support Article. Please go through all listed steps thoroughly, and close background applications afterwards. Test Overwatch once more once you have gone through those steps.

If that still does not help out, post your System Files so we can have a closer look into this. Please go through the steps listed here, and create both the MSInfo and DxDiag files. Post them on a page like Pastebin.com or share directly with us through OneDrive. Post the links here afterwards as Preformatted text, so we can have a look.


Have a few seconds to spare? Let me know how I’m doing!