(soft) GAME BREAKING: Random bug, sounds come from opposite direction

Randomly in game, all sounds start coming from the opposite direction. Steps, shots and other sound ques that are on your left, sound like they come from the right.

An example: Playing as DVa against an ulting Reaper.
Instead of hearing a reaper ulting to your left, it will sound like he is ulting to your right. So on instinct you turn right to eat all that damage with a dva dm only to realise, you are eating thin f***ing air, pellets murdering you from behind. And in the time it takes to rectify your mistake, all your squishies are dead.

This bug happens randomly in OW once or twice a month, it is extremely frustrating to play when it happens as the only way to rectify it is by exiting and re-entering the game.

Any necessary details provided on request.

Addendum/Edit:
Inb4 headset wrong way.
Headset not on backwards, have mic on left side so I know it’s correct. Checked left/right sound on headset with youtube video à la (below), right after. That worked fine, so only error when playing OW.

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Hey SupaaFly,

Do you have any applications active that monitors or takes control of your audio in any way? For example, an application that works with your headset directly or perhaps something like Discord. Anything at all, please uninstall that for now while we test things out.

In addition to that, if you have dedicated drivers for your headset, please reinstall those as well.


Have a few seconds to spare? Let me know how I’m doing!

Hi Nenyasqi,

Had discord open. Was actually recording gameplay so could upload that somewhere. Would that be interesting? In the VOD however the sound appears to come from the correct side. The bug happens at 25 min, when you see me start to look in the opposite directions of sound ques, having previously been attentive to them.

It seems kinda r3tarded to have to uninstall other applications due to what I assume is your game’s fault as it does not occur in any other applications. Would it not be sufficient to just close the other applications.

Best,
Supaa

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