Sound cuts out in game

Hello,

My sound cuts out for a few seconds every once in a while, it will happen numerous times every game. I have tried deleting overwatch and all my settings and reinstalling, reinstalling my audio drivers, using a different soundcard, and even using a virtual soundcard, I’ve also tried using different USB ports. The sound cutting out only happens in game, if I have spotify on at the same time my music keeps playing.

I have 48gb of ram, ryzen 3600 and 3080 ti, and this is the only game i’ve encountered this issue in. Do you have any ideas on what could be the issue?

Client Send Rate and Server Send Rate ?

when i play overwatch matches my audio is cutting out every few seconds (every audio is cutting out except voice chat), i couldn’t find any fixes online.
EDIT: i forgot to mention that it happens a lot in a game when i am fighting other players and less in a practice range or a game against bots.

example: - YouTube

things i tried:
reinstalling overwatch
scan and repair
updating my operating system
updating Geforce Expirience

You’re not using a bluetooth headset of any kind, correct?

no, i am using the arctis 3 2019 edition

did you ever fix this issue? I’m having a similar problem

Hi there,

The steps posted by Marjin would be a great start for this.

We also have a support article with a collection of common solutions here:

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