Skyz, I do feel what you’re going through. 1000+ matches in comp. I was given an initial SR of 1771. I went down all the way to 700-ish. (Wasn’t very good, and I also have some disability) I clawed my way up to 15XX (silver).
I found that just people not communicating isn’t a big factor causing losses and SR drops. I found that my best games were those where I muted everyone (voice and chat) and played it like a single player game. A lot of times implied teamwork and coordination will suffice. And it’s not just me, lots of other players do the same. No chat, but they just use the voice lines like Need Healing, Ultimate Ready, Group Up…
On the other hand, I also tried communications. 80% of the time, someone wanted to be captain and someone else disagreed, or someone couldn’t carry out their plan… disagreements… arguments… throwing… leaving… etc. Useless. Sometimes I’d try to follow the lead instead. I wasn’t able to do the job, got blamed, etc… I said screw it, muted EVERYTHING and I just did whatever I thought would benefit the team. BAM. Win.
But, I play in the Singapore server (Americas), so it should be different from Europe and North America. Almost every player who communicates is toxic. Those who are silent are probably like me. So if someone is on voice, or even chatting, it’s either them trying to force their “leadership” or trying to blame the team or just trolling. Even winners are toxic. When they win, they type “GG EZ”, and hurl other similar insults at the enemy team.
Later I also found that a huge population in Bronze/Silver/Gold are players from higher tiers, trolling low level players. Some admit, some even actively look to buy Bronze accounts (most expensive). This went on to the point where these “smurfs” later found that they were facing other smurfs in Bronze, thus having no guaranteed win, and then becoming toxic. The only real smurfs would be those immortals from Masters/GM that can smoke Diamond and below.
In the end, I devised a method/strategy to rank up in this environment, solo queue mostly, no communication. Kinda working now that I escaped Bronze. But it doesn’t work very fast. Patience and hard work and determination is needed.
You are right that the team is holding you back. When my team is cooperative, I win more. But when they just don’t care, I will just lose. That’s why I told myself that I must not depend on the team, and play selfishly (at least in solo queue), selfish not in the sense that you are being an asshole and not caring about what the teammates are doing to achieve the objective, but in the sense that you try to achieve the objective based on your own good judgment of the situation of the match, helping teammates where you see fit (not where THEY see fit), and NOT always trying to get confirmation, agreements, signals, (forced) strategies, etc. Given this might not be the best, when playing with a team with very good coordination and communication, but then the enemy team should also have this problem so it’s fair game.
I got some ideas from coach 2seksi (something about learning the ability to predict teammates and enemies, when playing MUTE) https://www.reddit.com/r/Competitiveoverwatch/comments/6wbba4/is_there_a_way_to_climb_up_without_voice_and_team/
Well anyways, good luck on your climb, Skyz.