Stuck in loading screen

Hi, so whenever I get into ranked game I would get stuck in the versus loading screen and then eventually get kicked for inactivity, it’s already happened 3 times now and my last suspension was for 8 hours

Hello EroSage,

According to the description, it’s probably a connection issue. If not done yet, you should perform the steps of the following article :

During your tests, you should queue in a different mode to avoid another penalty. It’s not something we can overturn.

Thanks for the reply,
It seems to be only happening in ranked
I play on ps5 so are there any fixes for consoles?

Hello again,

For console, it’s roughly the same troubleshooting but with less steps :

In case of corrupted files, you should also uninstall/reinstall the game.

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Nothing seems to be working unfortunately