Hi, I tried playing the game, as it found a competitive match, instead of loading into the match it stayed on the main menu screen and then did a jump like it just went back to the main menu, now with rejoin, when selecting rejoin it went to a black screen for a few seconds and then the loading screen, which it stayed on until it kicked me out for inactivity which I captured the image of, I was not able to do anything at this point and I believe I have lost SR due to this while also having a 10 min suspension through no fault of my own.
I have had some loading issues like this, about 2-3, but has managed to load in before the match started, this issue has seemed to have started when one of the hotfixes for the Ana Bastet Challenge arrived.
Are you able to restore the SR lost?
System is all up to date and have had no issues previously with Overwatch, even on the day the challenge came.
Tried to post a link to the image showing it, but not able to post with it.
Thanks and hopefully you can assist with the issue.
James