Suddenly low FPS on good computer

Technical Support
1

I bought a good computer a month ago and Overwatch has been running on 100 fps. But yesterday I entered Overwatch and my fps was 20- 30. Is anyone else experiencing the same problem? If so, do you know the solution? Please help. :slightly_frowning_face:

5 Likes
2

Same, since yesterday I can’t play.

2 Likes
3

Nvidia user here, whenever that happens to me reinstalling the graphics driver will do the trick

4

Hello BillCipher,

Make sure both your operative system and drivers are up to date:
battle.net/support/article/31024

Make sure you deactivate Xbox DVR:
battle.net/support/article/92046

Delete the Battle.net Cache folder:
battle.net/support/article/34721

Repair the game:
battle.net/support/article/7655

Close background applications to make sure there’s no other program interfering with the game:
battle.net/support/article/23848

If the issue persists, please create your DxDiag and MSInfo files:
battle.net/support/article/12988

You can paste the content of each file on a web like Pastebin and provide us with the links. If it doesn’t let you publish your message because of the links, try to paste them using the preformatted text option (</> button).

Got feedback about the support I’m providing? Leave your comments here!

5

Hi there. I got the same issue since the last update. It’s unplayable. :frowning:

3 Likes
6

Please, follow the instructions I left in my previous message. We need to discard the most common causes and, if the issue persists, we’ll need to check your system files to see if there is anything that could be causing the FPS drops.

Got feedback about the support I’m providing? Leave your comments here!

7

Did all of them. Been to Live chat twice. No progress so far. I’ll wait untill something pops up on the forums maybe. Or go to Live chat again.

Also got an opened ticket.

Thank you !