Text channel settings not working / settings correct, saved and isn't changing for text channel in the main menu

I’ve been playing games and right after potg and I can’t communicate in the menu except for whispers to a previous message. Basically I can’t start a whisper nor communicate in general outside of games.

  1. I get this message saying in the general chat

This chat channel is disabled. To view or adjust this setting, go to the “Social” tab in Options.

  1. I go to settings looking for a “social” tab and it has been replaced with the name “general”

  2. The social tab consists of on and off chats, mature and friendly which I haven’t touched keeping the settings all on

Recieve whispers - ON
Group text chat - ON
Team text chat - ON
Match text chat - ON

Then

Match chat - Mature
Team chat - Mature
Party chat - Mature
Whisper - Mature

  1. add a hat on cowboy bebop spike skin he looks weird, Sombra best one out of them great job
  2. Thank you for reading this I hope this issue gets resolved and I can just play to improve the community.