Ok, anytime I try and launch the game, it loads briefly onto a white and then black screen before immediately closing.
I’ve tried:
Repairing
Reinstalling the game
Reinstalling the launcher and game
and I’ve checked all my other games on battle net and they work, it’s just overwatch.
Hello PurpleHD,
If you have Razer Chroma SDK installed in your computer, make sure you completely uninstall it. We’ve seen several cases where it was causing conflict with the game and preventing it from loading.
Make sure both your operative system and drivers are up to date:
battle.net/support/article/31024
Make sure you deactivate Xbox DVR:
battle.net/support/article/92046
Close background applications to make sure there’s no other program interfering with the game:
battle.net/support/article/23848
If the issue persists, please create your DxDiag and MSInfo files:
battle.net/support/article/12988
You can paste the content of each file on a web like Pastebin and provide us with the links. If it doesn’t let you publish your message because of the links, try to paste them using the preformatted text option (</> button).
Got feedback about the support I’m providing? Leave your comments here!