Alright I’m gonna make some comparisons to TF2 and Valve here so hold on to your hats.
Blizzard has a track record for trying very hard to make Overwatch a friendly & welcoming place for all. With It’s diverse cast of characters, bubbely artstyle and complete lack of any and all gore and edge (I don’t count Reaper) you’d think that a positive and open community would fit right in. As we all know this is not the case.
In an attempt to force this in to reality Blizzard has gone as far as banning people for playing a single hero, banning people for reporting to much, banning people for being mean (something thats very subjective IMO) or just regular old sh*tposting.
Using any of Overwatches social features I always feel like big nanny Blizzard is looking over my shoulder judging my every move, ready to kick me out at any moment if I don’t behave like a good little boy.
Aside from a temp forum mute for spicy language I haven’t actually been banned myself, although one of my fellow edgelords, one without a filter has been banned twice so far, facing permanent suspension if it happens again.
Now compare this to TF2, while the game does give players an option to kick people, the only thing Valve will actually suspend your account for is cheating. A regular game of TF2 often has the chat filled with racial slurs, death treaths and vulgarity that would make any good christian soil themselves. And yet despite (or perhaps thanks to) this I can say without a doubt that the TF2 community is more laidback, friendly and fun than the Overwatch community could ever hope to be.
Now before you all claim I’m some TF2 fanboy living in the past, I’m not, I prefer Overwatch as a game, and played it way more than any Valve game ever since I bought it at launch.
Since toxicity is a something that will never be erradicated, I’d rather Blizzard takes a page out of Valves book, and just stops trying to fight it entirely. Only ever banning people for straight up aimbotting and hardcore griefing, yes this means you’ll have to suffer a few n-words, death treaths and good old curse words in chat, without any of these heinous crimes (sarcasm) being punished.
But I’m sure all you fine adults playing this game recognize these meaningless and powerless words for what they are, just that.
For those that can’t, well I’ve played ranked, these things are already said constantly, is the thought of these people being punished really that important to you?
TL;DR:
Valve is like that cool uncle that you can smoke weed and get into trouble with, and Blizzard is that out of touch christian mom that doesn’t let you and your friend go outside after 6.