Unexpected Error Occured

Hi everyone,

Since a week I’ve been having issues with OW2. Midgame when I am playing against other I suddenly freeze and get the error: “An unexpected error has occured”. This has suddenly occured, I can’t pinpoint what the problem is. Everything was running just fine since december, but now I can’t play a match. Can anyone help me?

My PC specs are:

CPU: AMD 5800X3D
GPU: AMD 6950 XT
MOBO: ASUS TUF Gaming B550-Plus
RAM: 64GB
OS: Win 11

Error log: https ://file.io / kHRSu6oTpT7u
Would post in the thread but I need someone to reply first before I can do that. And I can’t put it in the main post, because it apparently has 2 links…?

Including error ID: 4339D921-66AF-4DAF-B48A-6E6C2D4241A7

BlizzardError.Summary:
Overwatch - 2.4.0.0: EXCEPTION_ACCESS_VIOLATION reading from 0x0000000000000050

:arrow_lower_right:

:arrow_lower_right:

:arrow_lower_right:

:arrow_lower_right:

:arrow_lower_right:

Already tried the above mentioned guides.

  • No overheating of components (60C, with multiple programs opened and Overwatch on max settings).
  • Memory test has no findings.
  • SSD test has no findings either.
  • No applications with Overlay capabilities are running, drivers are up to date.
  • Repair tool has no fixes to run.

I’ve just added an exception to my virusscanning program/protection.
Will post when I have time to test.

How it was? İ have same issue just know and i dont know how to solve it.

Same here,I have this issue since 2/E. Here are the methods I ever try.

  1. I try to close all the other applications while playing,but issue not solve.
  2. Try memory stress test,and my memory pass.
  3. Downgrade graphic driver & chipset driver,but issue not solve.

Crashes can have various causes without any information, all we can do in the forum is guide you to our general crash troubleshooting article.