Unexpected server error

Please for the love of god fix your servers before a patch drops. this is the third time i cant join because of the servers not expecting 10000+ players joining at the same time for the patch.

3 Likes

yup have tried to login 4 times the first time i was nr 600 in the que 2. time i was 2000 now i’m nr 20,000 that can’t be right

it’s the devs being oblivious to the fact that this happens every major patch

Hello there.

After dl the patch, i am unable to login into the game for the same problem

Regards

An hour so far of rejoining the queue to log in.

Every time it gets to front position “unexpected server error has occurred”.

Any eta on a fix?

Hello everyone,

Servers should be working normally now. If you’re still having connection issues, please check this article and make sure you follow all the instructions, including the advanced steps:
battle.net/support/article/99037

If the issue persists, we will need some more data so we can investigate:

  • Details of issue:
  • Date/time it started:
  • City/Country:
  • Internet Provider:
  • Traceroute (right after a disconnection or whenever you’re experiencing the issue)
  • Pathping (right after a disconnection or whenever you’re experiencing the issue)
  • WinMTR (right after a disconnection or whenever you’re experiencing the issue)

Got feedback about the support I’m providing? Leave your comments here!