Voice chat randomly disconnects after 10-20 seconds from joining the voice chat. I had this issue before & have resolved it by opening the ports of overwatch & blizzard voice chat, but the problem came again & I don’t know why
unfortunately I’ve done all the tips that are mentioned in this link but nothing worked
what else can I do?..please help me
thank you
& this is my Overwatch log
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:00.635Z]: #= VoiceClient: ============================Startup============================
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:00.641Z]: #= VoiceClient: State -> INITIALISED
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found render device Speaker/Headphone (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found render device Default System Device
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found render device No Device
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Render device changed from Unknown -> Speaker/Headphone (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device Stereo Mix (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device Microphone Array (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device VoiceMeeter Output (VB-Audio Virtual Cable)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device Default System Device
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device No Device
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Capture device changed from Unknown -> Microphone Array (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:14.481Z]: #= VoiceClient: Auto-Join Enabled Flags 0000 -> 0007
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:14.481Z]: #= VoiceClient: Channel Enabled Flags 0000 -> 0005
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: ChatSystem switching to new TEAM channel: _?__VNg==__?_
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: RequestJoinChannel -> TEAM : _?__VNg==__?_
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: __SetTargetActiveChannelType(UNKNOWN -> TEAM) : -2
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: + region: eu, url: __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: State -> CREATING_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:14.825Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:14.845Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:14.888Z]: #= VoiceClient: + login_state_logging_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:15.018Z]: #= VoiceClient: SetVolume(52)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:15.018Z]: #= VoiceClient: SetMicVolume(50)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:15.018Z]: #= VoiceClient: SetMicMute(1)
[21676] [ERR] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: ERROR:StatusCodeCheckResult::RetryRequest (408)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: resp_account_anonymous_login (id = 4) :- [408]
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: + account uri =
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: + login_state_logged_out <408>
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.064Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.100Z]: #= VoiceClient: + login_state_logging_in
[21676] [ERR] [Game] [External(0)] [External()] [2018-07-17T15:19:54.108Z]: #= VoiceClient: ERROR:Retrying log in after 3.05 seconds
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:54.108Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:54.121Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:54.181Z]: #= VoiceClient: + login_state_logging_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.100Z]: #= VoiceClient: + account uri = .3c5282dab3b8_2018071715195417417100.
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.100Z]: #= VoiceClient: State -> LOGGED_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.100Z]: #= VoiceClient: + login_state_logged_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.117Z]: #= VoiceClient: State -> CREATING_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.167Z]: #= VoiceClient: State -> CREATED_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.182Z]: #= VoiceClient: SetVolume(60)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.182Z]: #= VoiceClient: SetMicVolume(60)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.478Z]: #= VoiceClient: + ChannelSession_Vivox _?__VNg==__?_-> JOINING
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.478Z]: #= VoiceClient: + session_media_connecting : _?__VNg==__?_ <0>
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.713Z]: #= VoiceClient: + session_media_connected : _?__VNg==__?_ <200>: ChannelSession_Vivox _?__VNg==__?_-> IN_SESSION
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .3c5282dab3b8_2018071715195417417100., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .6036dd9362a0_2018071715094616921500., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .c05627c91f57_2018071713563749201400., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .c83dd49896dd_2018071715182958539300., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .d43d7efc25f0_2018071712310410685200., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:47.785Z]: #= VoiceClient: SetMicMute(0)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:48.152Z]: #= VoiceClient: SetMicMute(1)
[21676] [ERR] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: ERROR:StatusCodeCheckResult::RetryRequest (408)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: resp_account_anonymous_login (id = 8) :- [408]
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: + account uri =
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: + login_state_logged_out <408>
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.579Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.624Z]: #= VoiceClient: + login_state_logging_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.535Z]: #= VoiceClient: + account uri = .3c5282dab3b8_2018071715212762246800.
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.535Z]: #= VoiceClient: State -> LOGGED_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.535Z]: #= VoiceClient: + login_state_logged_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.547Z]: #= VoiceClient: State -> LOGGING_OUT
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.606Z]: #= VoiceClient: + login_state_logging_out
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.606Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.606Z]: #= VoiceClient: + login_state_logged_out <200>
[21676] [ERR] [Game] [External(0)] [External()] [2018-07-17T15:21:36.869Z]: #= VoiceClient: ERROR:Retrying log in after 9.22 seconds
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:36.887Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:36.936Z]: #= VoiceClient: + login_state_logging_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.312Z]: #= VoiceClient: + account uri = .3c5282dab3b8_2018071715213691898800.
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.312Z]: #= VoiceClient: State -> LOGGED_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.312Z]: #= VoiceClient: + login_state_logged_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.326Z]: #= VoiceClient: State -> CREATING_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.385Z]: #= VoiceClient: State -> CREATED_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:57.300Z]: #= VoiceClient: SetMicMute(0)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:57.627Z]: #= VoiceClient: SetMicMute(1)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:22:22.105Z]: #= VoiceClient: + session_media_disconnecting : _?__VNg==__?_ <0>
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:22:22.105Z]: #= VoiceClient: + Participant_Vivox removed : URI .3c5282dab3b8_2018071715195417417100., Channel _?__VNg==__?_, Session __?__ (spoke 2 times)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:22:22.119Z]: #= VoiceClient: + ChannelSession_Vivox _?__VNg==__?_-> REMOVED (session __?__)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:22:45.263Z]: #= VoiceClient: SetMicMute(0)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:40.702Z]: #= VoiceClient: ChatSystem leaving TEAM channel: _?__VNg==__?_
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:40.702Z]: #= VoiceClient: RequestLeaveChannel -> _?__VNg==__?_, skipped channel doesn't exist
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:56.860Z]: #= VoiceClient: Auto-Join Enabled Flags 0007 -> 0002
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:56.860Z]: #= VoiceClient: Channel Enabled Flags 0005 -> 0000
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:56.860Z]: #= VoiceClient: State -> REMOVING_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.468Z]: #= VoiceClient: State -> LOGGED_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.506Z]: #= VoiceClient: State -> LOGGING_OUT
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.550Z]: #= VoiceClient: + login_state_logging_out
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.550Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.550Z]: #= VoiceClient: + login_state_logged_out <200>
& this is my WinMTR
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 299 | 299 | 0 | 0 | 7 | 0 |
| host-41.236.113.1.tedata.net - 0 | 299 | 299 | 24 | 27 | 56 | 25 |
| 10.37.87.33 - 0 | 299 | 299 | 25 | 27 | 62 | 26 |
| 10.36.22.26 - 0 | 299 | 299 | 25 | 28 | 58 | 26 |
| 10.37.87.49 - 0 | 299 | 299 | 30 | 31 | 63 | 31 |
| 10.37.107.29 - 0 | 299 | 299 | 30 | 35 | 88 | 36 |
| 10.36.15.145 - 0 | 299 | 299 | 29 | 32 | 63 | 30 |
| ae5-242.cr1-lon2.ip4.gtt.net - 0 | 299 | 299 | 88 | 92 | 146 | 92 |
| xe-10-2-2.cr0-lon9.ip4.gtt.net - 0 | 299 | 299 | 89 | 113 | 157 | 92 |
| ip4.gtt.net - 0 | 299 | 299 | 125 | 135 | 206 | 137 |
| ae1-br01-eqld5.blizzardonline.net - 0 | 299 | 299 | 129 | 143 | 680 | 136 |
| et-0-0-2-br02-eqpa4.blizzardonline.net - 0 | 299 | 299 | 89 | 98 | 177 | 97 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider