Voice chat randomly disconnects after 10-20 seconds

Voice chat randomly disconnects after 10-20 seconds from joining the voice chat. I had this issue before & have resolved it by opening the ports of overwatch & blizzard voice chat, but the problem came again & I don’t know why

unfortunately I’ve done all the tips that are mentioned in this link but nothing worked :frowning:

what else can I do?..please help me
thank you

& this is my Overwatch log

[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:00.635Z]: #= VoiceClient: ============================Startup============================
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:00.641Z]: #= VoiceClient: State -> INITIALISED
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found render device Speaker/Headphone (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found render device Default System Device
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found render device No Device
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Render device changed from Unknown -> Speaker/Headphone (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device Stereo Mix (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device Microphone Array (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device VoiceMeeter Output (VB-Audio Virtual Cable)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device Default System Device
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Found capture device No Device
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:07.904Z]: #= VoiceClient: + Capture device changed from Unknown -> Microphone Array (Realtek High Definition Audio)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:14.481Z]: #= VoiceClient: Auto-Join Enabled Flags 0000 -> 0007
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:16:14.481Z]: #= VoiceClient: Channel Enabled Flags 0000 -> 0005
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: ChatSystem switching to new TEAM channel: _?__VNg==__?_
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: RequestJoinChannel -> TEAM : _?__VNg==__?_
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: __SetTargetActiveChannelType(UNKNOWN -> TEAM) : -2
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: + region: eu, url: __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:11.718Z]: #= VoiceClient: State -> CREATING_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:14.825Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:14.845Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:14.888Z]: #= VoiceClient: + login_state_logging_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:15.018Z]: #= VoiceClient: SetVolume(52)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:15.018Z]: #= VoiceClient: SetMicVolume(50)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:18:15.018Z]: #= VoiceClient: SetMicMute(1)
[21676] [ERR] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: ERROR:StatusCodeCheckResult::RetryRequest (408)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: resp_account_anonymous_login (id = 4) :- [408]  
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: + account uri = 
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.052Z]: #= VoiceClient: + login_state_logged_out <408>
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.064Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:51.100Z]: #= VoiceClient: + login_state_logging_in
[21676] [ERR] [Game] [External(0)] [External()] [2018-07-17T15:19:54.108Z]: #= VoiceClient: ERROR:Retrying log in after 3.05 seconds
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:54.108Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:54.121Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:19:54.181Z]: #= VoiceClient: + login_state_logging_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.100Z]: #= VoiceClient: + account uri = .3c5282dab3b8_2018071715195417417100.
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.100Z]: #= VoiceClient: State -> LOGGED_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.100Z]: #= VoiceClient: + login_state_logged_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.117Z]: #= VoiceClient: State -> CREATING_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.167Z]: #= VoiceClient: State -> CREATED_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.182Z]: #= VoiceClient: SetVolume(60)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.182Z]: #= VoiceClient: SetMicVolume(60)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.478Z]: #= VoiceClient: + ChannelSession_Vivox _?__VNg==__?_-> JOINING
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.478Z]: #= VoiceClient: + session_media_connecting : _?__VNg==__?_ <0>
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:26.713Z]: #= VoiceClient: + session_media_connected : _?__VNg==__?_ <200>:  ChannelSession_Vivox _?__VNg==__?_-> IN_SESSION
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .3c5282dab3b8_2018071715195417417100., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .6036dd9362a0_2018071715094616921500., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .c05627c91f57_2018071713563749201400., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .c83dd49896dd_2018071715182958539300., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:27.061Z]: #= VoiceClient: + Participant_Vivox added : URI .d43d7efc25f0_2018071712310410685200., Channel _?__VNg==__?_, Session __?__
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:47.785Z]: #= VoiceClient: SetMicMute(0)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:20:48.152Z]: #= VoiceClient: SetMicMute(1)
[21676] [ERR] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: ERROR:StatusCodeCheckResult::RetryRequest (408)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: resp_account_anonymous_login (id = 8) :- [408]  
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: + account uri = 
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.562Z]: #= VoiceClient: + login_state_logged_out <408>
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.579Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:27.624Z]: #= VoiceClient: + login_state_logging_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.535Z]: #= VoiceClient: + account uri = .3c5282dab3b8_2018071715212762246800.
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.535Z]: #= VoiceClient: State -> LOGGED_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.535Z]: #= VoiceClient: + login_state_logged_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.547Z]: #= VoiceClient: State -> LOGGING_OUT
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.606Z]: #= VoiceClient: + login_state_logging_out
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.606Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:28.606Z]: #= VoiceClient: + login_state_logged_out <200>
[21676] [ERR] [Game] [External(0)] [External()] [2018-07-17T15:21:36.869Z]: #= VoiceClient: ERROR:Retrying log in after 9.22 seconds
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:36.887Z]: #= VoiceClient: State -> LOGGING_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:36.936Z]: #= VoiceClient: + login_state_logging_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.312Z]: #= VoiceClient: + account uri = .3c5282dab3b8_2018071715213691898800.
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.312Z]: #= VoiceClient: State -> LOGGED_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.312Z]: #= VoiceClient: + login_state_logged_in
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.326Z]: #= VoiceClient: State -> CREATING_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:37.385Z]: #= VoiceClient: State -> CREATED_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:57.300Z]: #= VoiceClient: SetMicMute(0)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:21:57.627Z]: #= VoiceClient: SetMicMute(1)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:22:22.105Z]: #= VoiceClient: + session_media_disconnecting : _?__VNg==__?_ <0>
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:22:22.105Z]: #= VoiceClient: + Participant_Vivox removed : URI .3c5282dab3b8_2018071715195417417100., Channel _?__VNg==__?_, Session __?__ (spoke 2 times)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:22:22.119Z]: #= VoiceClient: + ChannelSession_Vivox _?__VNg==__?_-> REMOVED (session __?__)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:22:45.263Z]: #= VoiceClient: SetMicMute(0)
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:40.702Z]: #= VoiceClient: ChatSystem leaving TEAM channel: _?__VNg==__?_
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:40.702Z]: #= VoiceClient: RequestLeaveChannel -> _?__VNg==__?_, skipped channel doesn't exist
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:56.860Z]: #= VoiceClient: Auto-Join Enabled Flags 0007 -> 0002
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:56.860Z]: #= VoiceClient: Channel Enabled Flags 0005 -> 0000
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:56.860Z]: #= VoiceClient: State -> REMOVING_SESSIONGROUP
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.468Z]: #= VoiceClient: State -> LOGGED_IN
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.506Z]: #= VoiceClient: State -> LOGGING_OUT
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.550Z]: #= VoiceClient: + login_state_logging_out
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.550Z]: #= VoiceClient: State -> CREATED_CONNECTOR
[21676] [NRM] [Game] [External(0)] [External()] [2018-07-17T15:23:57.550Z]: #= VoiceClient: + login_state_logged_out <200>

& this is my WinMTR

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -    0 |  299 |  299 |    0 |    0 |    7 |    0 |

|            host-41.236.113.1.tedata.net -    0 |  299 |  299 |   24 |   27 |   56 |   25 |

|                             10.37.87.33 -    0 |  299 |  299 |   25 |   27 |   62 |   26 |

|                             10.36.22.26 -    0 |  299 |  299 |   25 |   28 |   58 |   26 |

|                             10.37.87.49 -    0 |  299 |  299 |   30 |   31 |   63 |   31 |

|                            10.37.107.29 -    0 |  299 |  299 |   30 |   35 |   88 |   36 |

|                            10.36.15.145 -    0 |  299 |  299 |   29 |   32 |   63 |   30 |

|            ae5-242.cr1-lon2.ip4.gtt.net -    0 |  299 |  299 |   88 |   92 |  146 |   92 |

|          xe-10-2-2.cr0-lon9.ip4.gtt.net -    0 |  299 |  299 |   89 |  113 |  157 |   92 |

|                             ip4.gtt.net -    0 |  299 |  299 |  125 |  135 |  206 |  137 |

|       ae1-br01-eqld5.blizzardonline.net -    0 |  299 |  299 |  129 |  143 |  680 |  136 |

|  et-0-0-2-br02-eqpa4.blizzardonline.net -    0 |  299 |  299 |   89 |   98 |  177 |   97 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   60 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Try opening the Audio control panel, go to the Recording device tab, right click your device and select properties. Go to the advanced tab, uncheck the box for priority for exclusive mode applications. Do the same for your output device.

I’ve done that already before but no use
I’ve deleted my overwatch log & got it fixed don’t know how & why tbh :smiley:
all I care about now is that its finally got fixed

thanks a lot for your concern :slight_smile:

1 Like

Dude please tell me how did u fix it by deleting your log files