We need a hard reset for account lower than gold

i have a problem with the mmr of my account couse even if i play like a gold or a plat now couse of my 10 ranked games on overwatch 1 is impossible to get out, and im not the only one with this problem, also my friends have it (to make you understand my skill level im diamon on valorant and plat on apex so im not at the same lvl of casual player) and i would like to know if is possible to get a hard resett of my account stat keeping my skins

people are placed 500sr diff in the same game.
multiple times i got Gold1 mates when i was diamond 5 support.
same Is with DPS- i think they made It as carry potential - 1 support or 1 DPS can carry lower mate.

and q times are faster