What went wrong with MERCY

Couldnt have said it better myself. oh wait i did but got shunned

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This video is needlessly long, she babbles too much, repeats herself way too often, spends too long telling me how ā€œimportantā€ things are and spends too much time insulting the dev team.

Many points she makes are perfectly valid but there’s nothing new here. I got bored around the 30 min mark, so does she have a clear solution for how to fix the hero or is it just her complaining until the end?

Like, I get that Youtubers want to make needlessly long videos to get that sweet-sweet ad revenue and capitalise on the ā€œwarā€ between Mercy advocates and Mercy haters, but to me it just feels like my time is being wasted. Yes, the devs are doing a bad job with Mercy, yes there are haters, I get it… It’s boring to be told this cr ap 50+ times though. The reason I like to chat about this stuff is because balance is interesting to me and rather than listen to someone complain endlessly, I want to hear solutions.

Balance is an on going problem and the joy in a problem is in finding ways to fix those problems. If I want to listen to someone complain for 36 minutes, I’d go watch QXC throw hissy fits on his channel. :sweat_smile:

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She is totally not biased.

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But she is right about the Dev team and everything. If you couldn’t watch the whole thing without getting board then you obviously don’t care. Mercy is a huge problem and the Devs have just lied and lied and lied, they say they will listen to the community but they clearly have not done anything. Even Jeff has lied, reading all the developer updates makes it clear.

Can you prove that they lied?

If you think that the lie is that do listen to the community, I can counter that with countless examples.

Also, can someone summarize the arguments of the video? I have a short attention span. :sweat_smile:

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Okay, really try to strain your brain cells and understand what I’m saying here.

I care a lot about Mercy and the game being balanced and well designed. She has my favourite kit, after all.

I get bored because this person takes 30+ minutes of my time to do nothing but complain, apparently. See, I and I imagine most people have heard all this stuff before. We know what the problems are. We don’t need to hear it all spelled out at a painfully slow pace for the billionth time.

A bit of complaining is fine, but then I want to hear some ideas put on the table. Maybe this person even got to that point eventually? But then she’s expecting me to sit there and listen to her complain for 30+ minutes before she gets to the bloody point, assuming she ever does? This is not providing anything constructive to the debate. It’s 30+ minutes of listening to someone complain, which gets boring fast.

As I said, this person is peddling a lot of easy complaints and pitching Mercy Advocates against Mercy haters to generate interest on the internet to get ad revenue. That’s fine, but unfortunately I can see through that and I know when my time is being purposefully wasted.

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the info is all there so if you have a short attention span lol

Another problem with this thread is that the youtube person isn’t even here to engage in a debate.

So, perhaps you have some ideas on how to fix Mercy, Utareangara?

I agree that rez is an issue so everything keeps changing. and the lie jeff said about mercy players having to hide then ult, most didnt, also what about reaper mcree and Junk etc?? they have to hide in order to ult. I agree Mercy is less fun to play now, especially with the nerf to her heal which was unnecessary as it was not the problem. Yes Mercy needed an E ability but this was the wrong path, and if you did watch the whole thing you would’ve heard some of the ideas? like a damage reduction or something more useful

Elaborate? Let’s hear your ideas.

The tears of Mercy mains are the sweetest.

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Ohh, there we have the other side raising its head.

Mercy advocates and Mercy haters. All either side can do is complain and cry when ā€œtheirā€ hero is nerfed and then gloat when the hero they don’t like is nerfed.

Dance for the puppet masters, I guess. :sweat_smile:

One day I will meet someone on here who actually has some interesting ideas on how to improve the game instead of more of this bull sheeeet.

ok listen Aria is intentionally causing drama 9/10 times then use that drama for her video.

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95K subs@ for this crappy channel? As the saying goes: God’s zoo is big. No need to promote it more.

Seconded. Ain’t nobody got time to listen to some Youtuber extra

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I know Aria is a bit too biased on this, but I’ll try to be as objective as I can be.
Mercy. She has gotten her last nerf recently. While some say it’s good for her and ā€˜ā€˜finally other supports can shine,’’ others say it was way too much. So who’s in the right here? Both of the sides. Obviously the mercy meta needed to end as Ana and Moira were rarely being picked. But I believe the devs treated the symptoms, not the disease. She needs a rework of sorts, preferably including Resurrect back as her ultimate and a new E ability. Now, Resurrect in it’s last form was terrible, I agree. It was way too powerful with the invulnerability and a lot of Mercy’s were going for 5-man rezzes. I believe that Resurrect as an ultimate could have worked if it was tweaked and had some LoS changes, like her only being able to resurrect if she could see the player’s souls (I think that’s what they’re called?). For the E ability, I believe an ability the opposite of damage boost would actually be nice and require a lot of skill to use well. I think they call it damage reduction? It’d reduce damage output from a target for a few seconds. As for the drama, there have been bad things done on both sides. Everybody is biased by nature but the best way to find a solution is to see past our biases and try to figure this out together. I don’t want the Mercy meta back. But I don’t want Mercy to have such low healing that she’s borderline off-support.
PS: I hope I didn’t get into my opinions too much. I wanted to share some ideas as the posters above asked for, so here it is.

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Yep, you’re right. This is not a matter of Mercy needing nerfs or buffs. It’s a fundamental design flaw that needs fixing, which I’ll hopefully explain in this post. Now, you might be wondering why I love this hero yet I’m calling her design fundamentally flawed. Well, the answer to that is that I love the part of her which isn’t flawed and that is her glorious guardian angel ability, in other words; her mobility.

Your suggestion is an interesting mechanic but is it really solving the issues and is it in keeping with the spirit of the hero? I think whatever change comes needs to work towards what makes Mercy fun and fit in with the spiritual core of the hero. A lot of people fixate upon her res, but I’ve always thought her most iconic ability is her guardian angel.

Well, while reading this, keep in mind how healers work in MMORPGs. They universally have a slower / cheaper heal for when things aren’t dangerous and they want to conserve mana and then they will have a more powerful heal for when their tank is in danger of dying, on top of perhaps a super powerful heal on a cooldown or something like that. The point is, they’re always balancing mana consumption, cooldowns and healing output depending upon the situation.

I’ll lay out where I’m currently standing on the hero.

Mercys healing output is at a constant rate and she is unable to increase that heal output in times of need. Every other healer in OW except for Zen can regulate the amount of output they use at the cost of a ā€œresourceā€, be it a straight up resource like Moira’s energy or cooldowns of secondary healing abilities that can be stacked with their primary one.

I’m going to exempt Zen because he is the definition of our DPS/Hybrid.

Lucio can amp it up, but it’s on a cooldown.
Ana can grenade and then fire shots, but the nade is on a cooldown.
Moira can stack her LMB (limited resource) and her orb, but the orb is on a cooldown.
Brig can stack her E and LMB/RMB, but the E is on a cooldown.

Mercy can heal … ?

Mercy can’t stack healing when a brawl breaks out, which diminishes her control of the situation and limits potential skill expression, in this case knowing when and when not to stack her healing output.

Now onto a possible solution.

So, I think that Mercy should have an energy meter represented by a line of 5 orbs of light. Each orb of light can be consumed to empower healing or damage boost output for a short time with a press of the ā€œEā€.

How to fill the meter up? Well, Moira fills her meter through skill expression, by tracking enemies with her RMB. How does a Mercy player express her skills? Well, it’s usually through her use of mobility and positioning, right?

So, in keeping with that, I envision a mechanic where by healing her allies, orbs of light will be generated and pop out of allies. These orbs can be picked up by Mercy to fuel her resource. This introduces a lot more chances for Mercy to test out her mobility, make decisions and express battlefield awareness. Does she aim to grab all the orbs and risk her life or just some? Which ones? Is that orb in too dangerous a spot? Questions. Decisions. Skill expression!

See, Torb has a mechanic like this with his scrap which is a questionable choice because Torb isn’t a mobile hero. He has no reason to be where his allies have fallen. Mercy on the other hand, does. This is why I think this works better for a hero like Mercy and less so for one like Torb.

Mercy is fun to me because she is the clever, agile fox that flirts with danger, knowing when to play it safe and when to take a risk. This system rewards the cunning and punishes the cowardly and reckless alike. The cowards won’t get as much resource and the reckless will get dead. :sweat_smile:

As for res, cast time is and always was a horrible design choice for reasons that are hopefully obvious to people by now. I personally never thought mass res was a problem, however I’m going to assume that it is something that they won’t backpedal on. So, assuming they’re dead set on keeping it a single target res, I would want to get rid of the silly cast time and have it be instant cast again. The res could be worked into the resource system and thus be linked in with the skill expression of collecting the orbs. That way your resource is empowering both your res and your healing boost potential which means it’s even more important to not casually cast res as you will be denying yourself more healing output for when you might need it. This is a much better way to do it than having res on a simple universal cooldown because it rewards skilled players with more numerous casts of res as a reward for collecting the orbs. This way a GM level Mercy can potentially earn more resource and cast res more often than a bronze level Mercy who might be too incompetent to collect the orbs. Skill expression rewarded! :star_struck:

I know that was a long post, but hopefully you found it more constructive than if I just spent 36 minutes complaining. :sweat_smile:

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I really like your post. I would love an ability (be it Rez or extra healing) that is earned by healing more. It’d probably stop battle Mercy (though it is fun to hear the yells behind the screen as the killfeed shows mercy killed them) and it’d give people an incentive to heal more. I would really like an extra heal, with preferably something like 70 healing per sec so that it’d actually make a difference. Maybe she could have a third beam option on cooldown that heals more than average but can only be used every 1000 healing or so? That would make it a lot better than having it on cooldown. Another thing you said, Resurrect cast time. Currently I hate the cast time too. It is literally what they wanted to avoid, Mercy hiding and rezzing instead of healing. What’d be better is if the cast time was reduced to around 0.5/1 second and the resurrect tied to a healing meter. Every 750 or so healing she’d get resurrect maybe? Please post your ideas, it makes it much easier to curate more.

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I have to go out very soon so this will be a quick post.

I will say quickly now that I agree with the res cast time being perhaps drastically shortened rather than being an instant cast and I think it would be required for the kit that I set out for practicality reasons. What I mean by that is, if we have a press of the ā€œEā€ being used to activate the boost on healing/dmgboost, then that leaves no button left for a cast of res. So, I think we use ā€œEā€ again for res but require you to hold the button down for 1 second or 0.75 seconds over a corpse, then the cast occurs instantly. In addition, I would eliminate the control and movement loss of the hero whilst performing this cast.

So, 1 press = healing boost.
Holding down over a corpse = res.

Works in theory, but obviously they’d need to test it and see how it ā€œfeelsā€.

What? I can watch something and still get bored by the youtuber doesn’t mean i dont care… what is that logic?
Also I’ve watched Aria’s vidoes you people keep spamming them on the American server… she is biased, she is rude in some of her videos, and most of her points I honestly don’t agree with at all.

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